Abstract
LCM-Promo, a finetuned large language model trained on transactional commerce data, predicts promotion response through monotonic curves and single-token conversion-threshold probabilities, improving conversion and reducing promotion cost in a production A/B test.
We present LCM-Promo, an LLM-based uplift model for promotion allocation. LCM-Promo is a task-specific Large Commerce Model (LCM): a finetuned LLM trained on transactional commerce data to predict user intent and promotion response. It learns monotonic promotion-response curves from production logs by interpreting single-token outputs as conversion-threshold probabilities, while conditioning on session context such as day and delivery shift. In a production A/B test on churn reactivation, LCM-Promo increased conversion by 1% and reduced promotion cost by 6% relative to the Segment-EMA production baseline.
Community
Here is our work on Promotion uplift modeling in collaboration with iFood.
A 6% drop in promotion cost with conversion going up is a result a business can actually feel. How did you check that the learned monotonic curves make sense for rare promotion levels?
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