Daily Papers

We present LCM-Promo, an LLM-based uplift model for promotion allocation. LCM-Promo is a task-specific Large Commerce Model (LCM): a finetuned LLM trained on transactional commerce data to predict user intent and promotion response. It learns monotonic promotion-response curves from production logs by interpreting single-token outputs as conversion-threshold probabilities, while conditioning on session context such as day and delivery shift. In a production A/B test on churn reactivation, LCM-Promo increased conversion by 1% and reduced promotion cost by 6% relative to the Segment-EMA production baseline.

E-commerce platforms are rich in multimodal data, featuring a variety of images that depict product details. However, this raises an important question: do these images always enhance product understanding, or can they sometimes introduce redundancy or degrade performance? Existing datasets are limited in both scale and design, making it difficult to systematically examine this question. To this end, we introduce EcomMMMU, an e-commerce multimodal multitask understanding dataset with 406,190 samples and 8,989,510 images. EcomMMMU is comprised of multi-image visual-language data designed with 8 essential tasks and a specialized VSS subset to benchmark the capability of multimodal large language models (MLLMs) to effectively utilize visual content. Analysis on EcomMMMU reveals that product images do not consistently improve performance and can, in some cases, degrade it. This indicates that MLLMs may struggle to effectively leverage rich visual content for e-commerce tasks. Building on these insights, we propose SUMEI, a data-driven method that strategically utilizes multiple images via predicting visual utilities before using them for downstream tasks. Comprehensive experiments demonstrate the effectiveness and robustness of SUMEI. The data and code are available through https://anonymous.4open.science/r/submission25.

With tremendous efforts on developing effective e-commerce models, conventional e-commerce models show limited success in generalist e-commerce modeling, and suffer from unsatisfactory performance on new users and new products - a typical out-of-domain generalization challenge. Meanwhile, large language models (LLMs) demonstrate outstanding performance in generalist modeling and out-of-domain generalizability in many fields. Toward fully unleashing their power for e-commerce, in this paper, we construct ECInstruct, the first open-sourced, large-scale, and high-quality benchmark instruction dataset for e-commerce. Leveraging ECInstruct, we develop eCeLLM, a series of e-commerce LLMs, by instruction-tuning general-purpose LLMs. Our comprehensive experiments and evaluation demonstrate that eCeLLM models substantially outperform baseline models, including the most advanced GPT-4, and the state-of-the-art task-specific models in in-domain evaluation. Moreover, eCeLLM exhibits excellent generalizability to out-of-domain settings, including unseen products and unseen instructions, highlighting its superiority as a generalist e-commerce model. Both the ECInstruct dataset and the eCeLLM models show great potential in empowering versatile and effective LLMs for e-commerce. ECInstruct and eCeLLM models are publicly accessible through https://ninglab.github.io/eCeLLM.

Large Language Models (LLMs) pre-trained on massive corpora have exhibited remarkable performance on various NLP tasks. However, applying these models to specific domains still poses significant challenges, such as lack of domain knowledge, limited capacity to leverage domain knowledge and inadequate adaptation to domain-specific data formats. Considering the exorbitant cost of training LLMs from scratch and the scarcity of annotated data within particular domains, in this work, we focus on domain-specific continual pre-training of LLMs using E-commerce domain as an exemplar. Specifically, we explore the impact of continual pre-training on LLMs employing unlabeled general and E-commercial corpora. Furthermore, we design a mixing strategy among different data sources to better leverage E-commercial semi-structured data. We construct multiple tasks to assess LLMs' few-shot In-context Learning ability and their zero-shot performance after instruction tuning in E-commerce domain. Experimental results demonstrate the effectiveness of continual pre-training of E-commerce LLMs and the efficacy of our devised data mixing strategy.

Enhancing Language Models' (LMs) ability to understand purchase intentions in E-commerce scenarios is crucial for their effective assistance in various downstream tasks. However, previous approaches that distill intentions from LMs often fail to generate meaningful and human-centric intentions applicable in real-world E-commerce contexts. This raises concerns about the true comprehension and utilization of purchase intentions by LMs. In this paper, we present IntentionQA, a double-task multiple-choice question answering benchmark to evaluate LMs' comprehension of purchase intentions in E-commerce. Specifically, LMs are tasked to infer intentions based on purchased products and utilize them to predict additional purchases. IntentionQA consists of 4,360 carefully curated problems across three difficulty levels, constructed using an automated pipeline to ensure scalability on large E-commerce platforms. Human evaluations demonstrate the high quality and low false-negative rate of our benchmark. Extensive experiments across 19 language models show that they still struggle with certain scenarios, such as understanding products and intentions accurately, jointly reasoning with products and intentions, and more, in which they fall far behind human performances. Our code and data are publicly available at https://github.com/HKUST-KnowComp/IntentionQA.

In web data, advertising images are crucial for capturing user attention and improving advertising effectiveness. Most existing methods generate background for products primarily focus on the aesthetic quality, which may fail to achieve satisfactory online performance. To address this limitation, we explore the use of Multimodal Large Language Models (MLLMs) for generating advertising images by optimizing for Click-Through Rate (CTR) as the primary objective. Firstly, we build targeted pre-training tasks, and leverage a large-scale e-commerce multimodal dataset to equip MLLMs with initial capabilities for advertising image generation tasks. To further improve the CTR of generated images, we propose a novel reward model to fine-tune pre-trained MLLMs through Reinforcement Learning (RL), which can jointly utilize multimodal features and accurately reflect user click preferences. Meanwhile, a product-centric preference optimization strategy is developed to ensure that the generated background content aligns with the product characteristics after fine-tuning, enhancing the overall relevance and effectiveness of the advertising images. Extensive experiments have demonstrated that our method achieves state-of-the-art performance in both online and offline metrics. Our code and pre-trained models are publicly available at: https://github.com/Chenguoz/CAIG.

Large language models (LLMs) have demonstrated their capabilities across various NLP tasks. Their potential in e-commerce is also substantial, evidenced by practical implementations such as platform search, personalized recommendations, and customer service. One primary concern associated with LLMs is their factuality (e.g., hallucination), which is urgent in e-commerce due to its significant impact on user experience and revenue. Despite some methods proposed to evaluate LLMs' factuality, issues such as lack of reliability, high consumption, and lack of domain expertise leave a gap between effective assessment in e-commerce. To bridge the evaluation gap, we propose ECKGBench, a dataset specifically designed to evaluate the capacities of LLMs in e-commerce knowledge. Specifically, we adopt a standardized workflow to automatically generate questions based on a large-scale knowledge graph, guaranteeing sufficient reliability. We employ the simple question-answering paradigm, substantially improving the evaluation efficiency by the least input and output tokens. Furthermore, we inject abundant e-commerce expertise in each evaluation stage, including human annotation, prompt design, negative sampling, and verification. Besides, we explore the LLMs' knowledge boundaries in e-commerce from a novel perspective. Through comprehensive evaluations of several advanced LLMs on ECKGBench, we provide meticulous analysis and insights into leveraging LLMs for e-commerce.

Recently, instruction-following Large Language Models (LLMs) , represented by ChatGPT, have exhibited exceptional performance in general Natural Language Processing (NLP) tasks. However, the unique characteristics of E-commerce data pose significant challenges to general LLMs. An LLM tailored specifically for E-commerce scenarios, possessing robust cross-dataset/task generalization capabilities, is a pressing necessity. To solve this issue, in this work, we proposed the first e-commerce instruction dataset EcomInstruct, with a total of 2.5 million instruction data. EcomInstruct scales up the data size and task diversity by constructing atomic tasks with E-commerce basic data types, such as product information, user reviews. Atomic tasks are defined as intermediate tasks implicitly involved in solving a final task, which we also call Chain-of-Task tasks. We developed EcomGPT with different parameter scales by training the backbone model BLOOMZ with the EcomInstruct. Benefiting from the fundamental semantic understanding capabilities acquired from the Chain-of-Task tasks, EcomGPT exhibits excellent zero-shot generalization capabilities. Extensive experiments and human evaluations demonstrate that EcomGPT outperforms ChatGPT in term of cross-dataset/task generalization on E-commerce tasks.

With the increasing use of Large Language Models (LLMs) in fields such as e-commerce, domain-specific concept evaluation benchmarks are crucial for assessing their domain capabilities. Existing LLMs may generate factually incorrect information within the complex e-commerce applications. Therefore, it is necessary to build an e-commerce concept benchmark. Existing benchmarks encounter two primary challenges: (1) handle the heterogeneous and diverse nature of tasks, (2) distinguish between generality and specificity within the e-commerce field. To address these problems, we propose ChineseEcomQA, a scalable question-answering benchmark focused on fundamental e-commerce concepts. ChineseEcomQA is built on three core characteristics: Focus on Fundamental Concept, E-commerce Generality and E-commerce Expertise. Fundamental concepts are designed to be applicable across a diverse array of e-commerce tasks, thus addressing the challenge of heterogeneity and diversity. Additionally, by carefully balancing generality and specificity, ChineseEcomQA effectively differentiates between broad e-commerce concepts, allowing for precise validation of domain capabilities. We achieve this through a scalable benchmark construction process that combines LLM validation, Retrieval-Augmented Generation (RAG) validation, and rigorous manual annotation. Based on ChineseEcomQA, we conduct extensive evaluations on mainstream LLMs and provide some valuable insights. We hope that ChineseEcomQA could guide future domain-specific evaluations, and facilitate broader LLM adoption in e-commerce applications.

In modern e-commerce search systems, dense retrieval has become an indispensable component. By computing similarities between query and item (product) embeddings, it efficiently selects candidate products from large-scale repositories. With the breakthroughs in large language models (LLMs), mainstream embedding models have gradually shifted from BERT to LLMs for more accurate text modeling. However, these models still adopt direct-embedding methods, and the semantic accuracy of embeddings remains inadequate. Therefore, contrastive learning is heavily employed to achieve tight semantic alignment between positive pairs. Consequently, such models tend to capture statistical co-occurrence patterns in the training data, biasing them toward shallow lexical and semantic matches. For difficult queries exhibiting notable lexical disparity from target items, the performance degrades significantly. In this work, we propose the Large Reasoning Embedding Model (LREM), which novelly integrates reasoning processes into representation learning. For difficult queries, LREM first conducts reasoning to achieve a deep understanding of the original query, and then produces a reasoning-augmented query embedding for retrieval. This reasoning process effectively bridges the semantic gap between original queries and target items, significantly improving retrieval accuracy. Specifically, we adopt a two-stage training process: the first stage optimizes the LLM on carefully curated Query-CoT-Item triplets with SFT and InfoNCE losses to establish preliminary reasoning and embedding capabilities, and the second stage further refines the reasoning trajectories via reinforcement learning (RL). Extensive offline and online experiments validate the effectiveness of LREM, leading to its deployment on China's largest e-commerce platform since August 2025.

Large Language Models (LLMs) offer state-of-the-art performance in natural language understanding and generation tasks. However, the deployment of leading commercial models for specialized tasks, such as e-commerce, is often hindered by high computational costs, latency, and operational expenses. This paper investigates the viability of smaller, open-weight models as a resource-efficient alternative. We present a methodology for optimizing a one-billion-parameter Llama 3.2 model for multilingual e-commerce intent recognition. The model was fine-tuned using Quantized Low-Rank Adaptation (QLoRA) on a synthetically generated dataset designed to mimic real-world user queries. Subsequently, we applied post-training quantization techniques, creating GPU-optimized (GPTQ) and CPU-optimized (GGUF) versions. Our results demonstrate that the specialized 1B model achieves 99% accuracy, matching the performance of the significantly larger GPT-4.1 model. A detailed performance analysis revealed critical, hardware-dependent trade-offs: while 4-bit GPTQ reduced VRAM usage by 41%, it paradoxically slowed inference by 82% on an older GPU architecture (NVIDIA T4) due to dequantization overhead. Conversely, GGUF formats on a CPU achieved a speedup of up to 18x in inference throughput and a reduction of over 90% in RAM consumption compared to the FP16 baseline. We conclude that small, properly optimized open-weight models are not just a viable but a more suitable alternative for domain-specific applications, offering state-of-the-art accuracy at a fraction of the computational cost.

The e-commerce platform has evolved rapidly due to its widespread popularity and convenience. Developing an e-commerce shopping assistant for customers is crucial to aiding them in quickly finding desired products and recommending precisely what they need. However, most previous shopping assistants face two main problems: (1) task-specificity, which necessitates the development of different models for various tasks, thereby increasing development costs and limiting effectiveness; and (2) poor generalization, where the trained model performs inadequately on up-to-date products. To resolve these issues, we employ Large Language Models (LLMs) to construct an omnipotent assistant, leveraging their adeptness at handling multiple tasks and their superior generalization capability. Nonetheless, LLMs lack inherent knowledge of e-commerce concepts. To address this, we create an instruction dataset comprising 65,000 samples and diverse tasks, termed as EshopInstruct. Through instruction tuning on our dataset, the assistant, named LLaSA, demonstrates the potential to function as an omnipotent assistant. Additionally, we propose various inference optimization strategies to enhance performance with limited inference resources. In the Amazon KDD Cup 2024 Challenge, our proposed method, LLaSA, achieved an overall ranking of 3rd place on ShopBench, including 57 tasks and approximately 20,000 questions, and we secured top-5 rankings in each track, especially in track4, where we achieved the best performance result among all student teams. Our extensive practices fully demonstrate that LLMs possess the great potential to be competent e-commerce shopping assistants.

E-commerce applications such as faceted product search or product comparison are based on structured product descriptions like attribute/value pairs. The vendors on e-commerce platforms do not provide structured product descriptions but describe offers using titles or descriptions. To process such offers, it is necessary to extract attribute/value pairs from textual product attributes. State-of-the-art attribute/value extraction techniques rely on pre-trained language models (PLMs), such as BERT. Two major drawbacks of these models for attribute/value extraction are that (i) the models require significant amounts of task-specific training data and (ii) the fine-tuned models face challenges in generalizing to attribute values not included in the training data. This paper explores the potential of large language models (LLMs) as a training data-efficient and robust alternative to PLM-based attribute/value extraction methods. We consider hosted LLMs, such as GPT-3.5 and GPT-4, as well as open-source LLMs based on Llama2. We evaluate the models in a zero-shot scenario and in a scenario where task-specific training data is available. In the zero-shot scenario, we compare various prompt designs for representing information about the target attributes of the extraction. In the scenario with training data, we investigate (i) the provision of example attribute values, (ii) the selection of in-context demonstrations, and (iii) the fine-tuning of GPT-3.5. Our experiments show that GPT-4 achieves an average F1-score of 85% on the two evaluation datasets while the best PLM-based techniques perform on average 5% worse using the same amount of training data. GPT-4 achieves a 10% higher F1-score than the best open-source LLM. The fine-tuned GPT-3.5 model reaches a similar performance as GPT-4 while being significantly more cost-efficient.

Collaborative filtering recommender systems (CF-RecSys) have shown successive results in enhancing the user experience on social media and e-commerce platforms. However, as CF-RecSys struggles under cold scenarios with sparse user-item interactions, recent strategies have focused on leveraging modality information of user/items (e.g., text or images) based on pre-trained modality encoders and Large Language Models (LLMs). Despite their effectiveness under cold scenarios, we observe that they underperform simple traditional collaborative filtering models under warm scenarios due to the lack of collaborative knowledge. In this work, we propose an efficient All-round LLM-based Recommender system, called A-LLMRec, that excels not only in the cold scenario but also in the warm scenario. Our main idea is to enable an LLM to directly leverage the collaborative knowledge contained in a pre-trained state-of-the-art CF-RecSys so that the emergent ability of the LLM as well as the high-quality user/item embeddings that are already trained by the state-of-the-art CF-RecSys can be jointly exploited. This approach yields two advantages: (1) model-agnostic, allowing for integration with various existing CF-RecSys, and (2) efficiency, eliminating the extensive fine-tuning typically required for LLM-based recommenders. Our extensive experiments on various real-world datasets demonstrate the superiority of A-LLMRec in various scenarios, including cold/warm, few-shot, cold user, and cross-domain scenarios. Beyond the recommendation task, we also show the potential of A-LLMRec in generating natural language outputs based on the understanding of the collaborative knowledge by performing a favorite genre prediction task. Our code is available at https://github.com/ghdtjr/A-LLMRec .

Missing-modality information on e-commerce platforms, such as absent product images or textual descriptions, often arises from annotation errors or incomplete metadata, impairing both product presentation and downstream applications such as recommendation systems. Motivated by the multimodal generative capabilities of recent Multimodal Large Language Models (MLLMs), this work investigates a fundamental yet underexplored question: can MLLMs generate missing modalities for products in e-commerce scenarios? We propose the Missing Modality Product Completion Benchmark (MMPCBench), which consists of two sub-benchmarks: a Content Quality Completion Benchmark and a Recommendation Benchmark. We further evaluate six state-of-the-art MLLMs from the Qwen2.5-VL and Gemma-3 model families across nine real-world e-commerce categories, focusing on image-to-text and text-to-image completion tasks. Experimental results show that while MLLMs can capture high-level semantics, they struggle with fine-grained word-level and pixel- or patch-level alignment. In addition, performance varies substantially across product categories and model scales, and we observe no trivial correlation between model size and performance, in contrast to trends commonly reported in mainstream benchmarks. We also explore Group Relative Policy Optimization (GRPO) to better align MLLMs with this task. GRPO improves image-to-text completion but does not yield gains for text-to-image completion. Overall, these findings expose the limitations of current MLLMs in real-world cross-modal generation and represent an early step toward more effective missing-modality product completion.

This work presents the BanglishRev Dataset, the largest e-commerce product review dataset to date for reviews written in Bengali, English, a mixture of both and Banglish, Bengali words written with English alphabets. The dataset comprises of 1.74 million written reviews from 3.2 million ratings information collected from a total of 128k products being sold in online e-commerce platforms targeting the Bengali population. It includes an extensive array of related metadata for each of the reviews including the rating given by the reviewer, date the review was posted and date of purchase, number of likes, dislikes, response from the seller, images associated with the review etc. With sentiment analysis being the most prominent usage of review datasets, experimentation with a binary sentiment analysis model with the review rating serving as an indicator of positive or negative sentiment was conducted to evaluate the effectiveness of the large amount of data presented in BanglishRev for sentiment analysis tasks. A BanglishBERT model is trained on the data from BanglishRev with reviews being considered labeled positive if the rating is greater than 3 and negative if the rating is less than or equal to 3. The model is evaluated by being testing against a previously published manually annotated dataset for e-commerce reviews written in a mixture of Bangla, English and Banglish. The experimental model achieved an exceptional accuracy of 94\% and F1 score of 0.94, demonstrating the dataset's efficacy for sentiment analysis. Some of the intriguing patterns and observations seen within the dataset and future research directions where the dataset can be utilized is also discussed and explored. The dataset can be accessed through https://huggingface.co/datasets/BanglishRev/bangla-english-and-code-mixed-ecommerce-review-dataset.

The rapid evolution of specialized large language models (LLMs) has transitioned from simple domain adaptation to sophisticated native architectures, marking a paradigm shift in AI development. This survey systematically examines this progression across healthcare, finance, legal, and technical domains. Besides the wide use of specialized LLMs, technical breakthrough such as the emergence of domain-native designs beyond fine-tuning, growing emphasis on parameter efficiency through sparse computation and quantization, increasing integration of multimodal capabilities and so on are applied to recent LLM agent. Our analysis reveals how these innovations address fundamental limitations of general-purpose LLMs in professional applications, with specialized models consistently performance gains on domain-specific benchmarks. The survey further highlights the implications for E-Commerce field to fill gaps in the field.

The continuous growth of the e-commerce industry attracts fraudsters who exploit stolen credit card details. Companies often investigate suspicious transactions in order to retain customer trust and address gaps in their fraud detection systems. However, analysts are overwhelmed with an enormous number of alerts from credit card transaction monitoring systems. Each alert investigation requires from the fraud analysts careful attention, specialized knowledge, and precise documentation of the outcomes, leading to alert fatigue. To address this, we propose a fraud analyst assistant (FAA) framework, which employs multi-modal large language models (LLMs) to automate credit card fraud investigations and generate explanatory reports. The FAA framework leverages the reasoning, code execution, and vision capabilities of LLMs to conduct planning, evidence collection, and analysis in each investigation step. A comprehensive empirical evaluation of 500 credit card fraud investigations demonstrates that the FAA framework produces reliable and efficient investigations comprising seven steps on average. Thus we found that the FAA framework can automate large parts of the workload and help reduce the challenges faced by fraud analysts.

Large language models (LLMs), such as ChatGPT and LLaMA, are creating significant advancements in natural language processing, due to their strong text encoding/decoding ability and newly found emergent capability (e.g., reasoning). While LLMs are mainly designed to process pure texts, there are many real-world scenarios where text data are associated with rich structure information in the form of graphs (e.g., academic networks, and e-commerce networks) or scenarios where graph data are paired with rich textual information (e.g., molecules with descriptions). Besides, although LLMs have shown their pure text-based reasoning ability, it is underexplored whether such ability can be generalized to graph scenarios (i.e., graph-based reasoning). In this paper, we provide a systematic review of scenarios and techniques related to large language models on graphs. We first summarize potential scenarios of adopting LLMs on graphs into three categories, namely pure graphs, text-rich graphs, and text-paired graphs. We then discuss detailed techniques for utilizing LLMs on graphs, including LLM as Predictor, LLM as Encoder, and LLM as Aligner, and compare the advantages and disadvantages of different schools of models. Furthermore, we mention the real-world applications of such methods and summarize open-source codes and benchmark datasets. Finally, we conclude with potential future research directions in this fast-growing field. The related source can be found at https://github.com/PeterGriffinJin/Awesome-Language-Model-on-Graphs.

Generating synthetic data that faithfully captures the statistical structure of real-world distributions is a fundamental challenge in data modeling. Classical approaches often depend on strong parametric assumptions or manual structural design and struggle in high-dimensional or heterogeneous domains. Recent progress in Large Language Models (LLMs) reveals their potential as flexible, high-dimensional priors over real-world distributions. However, when applied to data synthesis, standard LLM-based sampling is inefficient, constrained by fixed context limits, and fails to ensure statistical alignment. Given this, we introduce LLMSynthor, a general framework for data synthesis that transforms LLMs into structure-aware simulators guided by distributional feedback. LLMSynthor treats the LLM as a nonparametric copula simulator for modeling high-order dependencies and introduces LLM Proposal Sampling to generate grounded proposal distributions that improve sampling efficiency without requiring rejection. By minimizing discrepancies in the summary statistics space, the iterative synthesis loop aligns real and synthetic data while gradually uncovering and refining the latent generative structure. We evaluate LLMSynthor in both controlled and real-world settings using heterogeneous datasets in privacy-sensitive domains (e.g., e-commerce, population, and mobility) that encompass both structured and unstructured formats. The synthetic data produced by LLMSynthor shows high statistical fidelity, practical utility, and cross-data adaptability, positioning it as a valuable tool across economics, social science, urban studies, and beyond.

The paradigm shift from item-centric ranking to answer-centric synthesis is redefining the role of search engines. While recent industrial progress has applied generative techniques to closed-set item ranking in e-commerce, research and deployment of open-ended generative search on large content platforms remain limited. This setting introduces challenges, including robustness to noisy retrieval, non-negotiable safety guarantees, and alignment with diverse user needs. In this work, we introduce SearchLLM, the first large language model (LLM) for open-ended generative search. We design a hierarchical, multi-dimensional reward system that separates bottom-line constraints, including factual grounding, basic answer quality and format compliance, from behavior optimization objectives that promote robustness to noisy retrieval and alignment with user needs. Concretely, our reward model evaluates responses conditioned on the user query, session history, and retrieved evidence set, combining rule-based checks with human-calibrated LLM judges to produce an interpretable score vector over these dimensions. We introduce a Gated Aggregation Strategy to derive the training reward for optimizing SearchLLM with Group Relative Policy Optimization (GRPO). We deploy SearchLLM in the AI search entry of RedNote. Offline evaluations and online A/B tests show improved generation quality and user engagement, increasing Valid Consumption Rate by 1.03% and reducing Re-search Rate by 2.81%, while upholding strict safety and reliability standards.

Reinforcement Learning from Human Feedback (RLHF) has become a dominating strategy in steering Language Models (LMs) towards human values/goals. The key to the strategy is employing a reward model ({varphi}) which can reflect a latent reward model with humans. While this strategy has proven to be effective, the training methodology requires a lot of human preference annotation (usually of the order of tens of thousands) to train {varphi}. Such large-scale preference annotations can be achievable if the reward model can be ubiquitously used. However, human values/goals are subjective and depend on the nature of the task. This poses a challenge in collecting diverse preferences for downstream applications. To address this, we propose a novel methodology to infuse domain knowledge into {varphi}, which reduces the size of preference annotation required. We validate our approach in E-Commerce Opinion Summarization, with a significant reduction in dataset size (just 940 samples) while advancing the state-of-the-art. Our contributions include a novel Reward Modelling technique, a new dataset (PromptOpinSumm) for Opinion Summarization, and a human preference dataset (OpinPref). The proposed methodology opens avenues for efficient RLHF, making it more adaptable to diverse applications with varying human values. We release the artifacts for usage under MIT License.

In this work, we present Valley3, an omni multimodal large language model (MLLM) developed for diverse global e-commerce tasks, with unified understanding and reasoning capabilities across text, images, video, and audio. A key feature of Valley3 is its native multilingual audio capability for e-commerce, developed by extending vision-language models to better support crucial audio-visual tasks, particularly in short-video scenarios. To achieve this, we carefully design a four-stage omni e-commerce continued pre-training pipeline, through which Valley3 progressively acquires audio understanding, cross-modal instruction-following, e-commerce domain knowledge, and long-context reasoning capabilities, ultimately evolving into an omni model for diverse e-commerce scenarios. Then, we further improve Valley3 through post-training to encourage long-chain reasoning with controllable reasoning modes, enabling one non-thinking mode and three distinct levels of thinking, thereby balancing inference efficiency in simple scenarios with deep reasoning for complex applications. Moreover, we equip Valley3 with agentic search capabilities to proactively invoke search tools and acquire task-relevant information for e-commerce deep research tasks. To comprehensively assess the capabilities of Valley3, we construct an omni e-commerce benchmark spanning 6 tasks. Experimental results show that Valley3 consistently outperforms strong baselines on our in-house and open-source e-commerce benchmarks, while remaining competitive on general-domain benchmarks.

With the prosperity of e-commerce and web applications, Recommender Systems (RecSys) have become an important component of our daily life, providing personalized suggestions that cater to user preferences. While Deep Neural Networks (DNNs) have made significant advancements in enhancing recommender systems by modeling user-item interactions and incorporating textual side information, DNN-based methods still face limitations, such as difficulties in understanding users' interests and capturing textual side information, inabilities in generalizing to various recommendation scenarios and reasoning on their predictions, etc. Meanwhile, the emergence of Large Language Models (LLMs), such as ChatGPT and GPT4, has revolutionized the fields of Natural Language Processing (NLP) and Artificial Intelligence (AI), due to their remarkable abilities in fundamental responsibilities of language understanding and generation, as well as impressive generalization and reasoning capabilities. As a result, recent studies have attempted to harness the power of LLMs to enhance recommender systems. Given the rapid evolution of this research direction in recommender systems, there is a pressing need for a systematic overview that summarizes existing LLM-empowered recommender systems, to provide researchers in relevant fields with an in-depth understanding. Therefore, in this paper, we conduct a comprehensive review of LLM-empowered recommender systems from various aspects including Pre-training, Fine-tuning, and Prompting. More specifically, we first introduce representative methods to harness the power of LLMs (as a feature encoder) for learning representations of users and items. Then, we review recent techniques of LLMs for enhancing recommender systems from three paradigms, namely pre-training, fine-tuning, and prompting. Finally, we comprehensively discuss future directions in this emerging field.

E-commerce product understanding demands by nature, strong multimodal comprehension from text, images, and structured attributes. General-purpose Vision-Language Models (VLMs) enable generalizable multimodal latent modelling, yet there is no documented, well-known strategy for adapting them to the attribute-centric, multi-image, and noisy nature of e-commerce data, without sacrificing general performance. In this work, we show through a large-scale experimental study, how targeted adaptation of general VLMs can substantially improve e-commerce performance while preserving broad multimodal capabilities. Furthermore, we propose a novel extensive evaluation suite covering deep product understanding, strict instruction following, and dynamic attribute extraction.

Human conversations are complicated and building a human-like dialogue agent is an extremely challenging task. With the rapid development of deep learning techniques, data-driven models become more and more prevalent which need a huge amount of real conversation data. In this paper, we construct a large-scale real scenario Chinese E-commerce conversation corpus, JDDC, with more than 1 million multi-turn dialogues, 20 million utterances, and 150 million words. The dataset reflects several characteristics of human-human conversations, e.g., goal-driven, and long-term dependency among the context. It also covers various dialogue types including task-oriented, chitchat and question-answering. Extra intent information and three well-annotated challenge sets are also provided. Then, we evaluate several retrieval-based and generative models to provide basic benchmark performance on the JDDC corpus. And we hope JDDC can serve as an effective testbed and benefit the development of fundamental research in dialogue task

While scaling laws for recommendation models have gained significant traction, existing architectures such as Wukong, HiFormer and DHEN, often struggle with sub-optimal designs and hardware under-utilization, limiting their practical scalability. Our previous TokenMixer architecture (introduced in RankMixer paper) addressed effectiveness and efficiency by replacing self-attention with a ightweight token-mixing operator; however, it faced critical bottlenecks in deeper configurations, including sub-optimal residual paths, vanishing gradients, incomplete MoE sparsification and constrained scalability. In this paper, we propose TokenMixer-Large, a systematically evolved architecture designed for extreme-scale recommendation. By introducing a mixing-and-reverting operation, inter-layer residuals and the auxiliary loss, we ensure stable gradient propagation even as model depth increases. Furthermore, we incorporate a Sparse Per-token MoE to enable efficient parameter expansion. TokenMixer-Large successfully scales its parameters to 7-billion and 15-billion on online traffic and offline experiments, respectively. Currently deployed in multiple scenarios at ByteDance, TokenMixer-Large has achieved significant offline and online performance gains, delivering an increase of +1.66\% in orders and +2.98\% in per-capita preview payment GMV for e-commerce, improving ADSS by +2.0\% in advertising and achieving a +1.4\% revenue growth for live streaming.

Schema matching -- the task of finding matches between attributes across disparate data sources with different tables and hierarchies -- is critical for creating interoperable machine learning (ML)-ready data. Addressing this fundamental data-centric problem has wide implications, especially in domains like healthcare, finance and e-commerce -- but also has the potential to benefit ML models more generally, by increasing the data available for ML model training. However, schema matching is a challenging ML task due to structural/hierarchical and semantic heterogeneity between different schemas. Previous ML approaches to automate schema matching have either required significant labeled data for model training, which is often unrealistic or suffer from poor zero-shot performance. To this end, we propose Matchmaker - a compositional language model program for schema matching, comprised of candidate generation, refinement and confidence scoring. Matchmaker also self-improves in a zero-shot manner without the need for labeled demonstrations via a novel optimization approach, which constructs synthetic in-context demonstrations to guide the language model's reasoning process. Empirically, we demonstrate on real-world medical schema matching benchmarks that Matchmaker outperforms previous ML-based approaches, highlighting its potential to accelerate data integration and interoperability of ML-ready data.

In recent years, large-scale generative models for visual content (e.g., images, videos, and 3D objects/scenes) have made remarkable progress. However, training large-scale video generation models remains particularly challenging and resource-intensive due to cross-modal text-video alignment, the long sequences involved, and the complex spatiotemporal dependencies. To address these challenges, we present a training framework that optimizes four pillars: (i) data processing, (ii) model architecture, (iii) training strategy, and (iv) infrastructure for large-scale video generation models. These optimizations delivered significant efficiency gains and performance improvements across all stages of data preprocessing, video compression, parameter scaling, curriculum-based pretraining, and alignment-focused post-training. Our resulting model, MUG-V 10B, matches recent state-of-the-art video generators overall and, on e-commerce-oriented video generation tasks, surpasses leading open-source baselines in human evaluations. More importantly, we open-source the complete stack, including model weights, Megatron-Core-based large-scale training code, and inference pipelines for video generation and enhancement. To our knowledge, this is the first public release of large-scale video generation training code that exploits Megatron-Core to achieve high training efficiency and near-linear multi-node scaling, details are available in https://github.com/Shopee-MUG/MUG-V{our webpage}.

Entity resolution, the task of identifying and consolidating records that pertain to the same real-world entity, plays a pivotal role in various sectors such as e-commerce, healthcare, and law enforcement. The emergence of Large Language Models (LLMs) like GPT-4 has introduced a new dimension to this task, leveraging their advanced linguistic capabilities. This paper explores the potential of LLMs in the entity resolution process, shedding light on both their advantages and the computational complexities associated with large-scale matching. We introduce strategies for the efficient utilization of LLMs, including the selection of an optimal set of matching questions, namely MQsSP, which is proved to be a NP-hard problem. Our approach optimally chooses the most effective matching questions while keep consumption limited to your budget . Additionally, we propose a method to adjust the distribution of possible partitions after receiving responses from LLMs, with the goal of reducing the uncertainty of entity resolution. We evaluate the effectiveness of our approach using entropy as a metric, and our experimental results demonstrate the efficiency and effectiveness of our proposed methods, offering promising prospects for real-world applications.

Leveraging multimodal data to drive breakthroughs in e-commerce applications through Multimodal Foundation Models (MFMs) is gaining increasing attention from the research community. However, there are significant challenges that hinder the optimal use of multimodal e-commerce data by foundation models: (1) the scarcity of large-scale, high-quality multimodal benchmark datasets; and (2) the lack of effective multimodal information integration methods. To address these challenges, in this paper, we introduce MMECInstruct, the first-ever, large-scale, and high-quality multimodal instruction dataset for e-commerce. We also develop CASLIE, a simple, lightweight, yet effective framework for integrating multimodal information for e-commerce. Leveraging MMECInstruct, we fine-tune a series of e-commerce MFMs within CASLIE, denoted as CASLIE models. Our comprehensive evaluation demonstrates that CASLIE models substantially outperform 5 categories of advanced baseline models in the in-domain evaluation. Moreover, CASLIE models show strong generalizability to out-of-domain settings. MMECInstruct and CASLIE models are publicly accessible through https://ninglab.github.io/CASLIE/.

The rapid rise of Large Language Models (LLMs) has created new disruptive possibilities for persuasive communication, by enabling fully-automated personalized and interactive content generation at an unprecedented scale. In this paper, we survey the research field of LLM-based persuasion that has emerged as a result. We begin by exploring the different modes in which LLM Systems are used to influence human attitudes and behaviors. In areas such as politics, marketing, public health, e-commerce, and charitable giving, such LLM Systems have already achieved human-level or even super-human persuasiveness. We identify key factors influencing their effectiveness, such as the manner of personalization and whether the content is labelled as AI-generated. We also summarize the experimental designs that have been used to evaluate progress. Our survey suggests that the current and future potential of LLM-based persuasion poses profound ethical and societal risks, including the spread of misinformation, the magnification of biases, and the invasion of privacy. These risks underscore the urgent need for ethical guidelines and updated regulatory frameworks to avoid the widespread deployment of irresponsible and harmful LLM Systems.

Due to the significant advances in large-scale text-to-image generation by diffusion model (DM), controllable human image generation has been attracting much attention recently. Existing works, such as Controlnet [36], T2I-adapter [20] and HumanSD [10] have demonstrated good abilities in generating human images based on pose conditions, they still fail to meet the requirements of real e-commerce scenarios. These include (1) the interaction between the shown product and human should be considered, (2) human parts like face/hand/arm/foot and the interaction between human model and product should be hyper-realistic, and (3) the identity of the product shown in advertising should be exactly consistent with the product itself. To this end, in this paper, we first define a new human image generation task for e-commerce marketing, i.e., Object-ID-retentive Human-object Interaction image Generation (OHG), and then propose a VirtualModel framework to generate human images for product shown, which supports displays of any categories of products and any types of human-object interaction. As shown in Figure 1, VirtualModel not only outperforms other methods in terms of accurate pose control and image quality but also allows for the display of user-specified product objects by maintaining the product-ID consistency and enhancing the plausibility of human-object interaction. Codes and data will be released.

Translating text embedded in Web images is crucial for improving content accessibility and cross-lingual information retrieval, particularly within social media and e-commerce domains. Although Large Vision-Language Models (LVLMs) have advanced multimodal understanding, applying them to Web image translation remains challenging due to the visual representation gap: standard encoders often prioritize high-level semantics over the fine-grained visual details required for recognizing diverse character morphologies. To address this challenge, we propose VaaWIT, an end-to-end framework that adapts Large Language Models for multilingual Web image translation. The framework introduces two key technical contributions: (1) a Dual-Stream Attention Module (DSAM), which facilitates bidirectional interaction between multilingual semantic features and detailed visual representations, thereby synthesizing unified features robust to textual variations; and (2) a Visual-Aware Adapter (VAA), a parameter-efficient fine-tuning strategy that dynamically injects these fused visual cues into the frozen LLM backbone. This design enables the model to align the visual context with linguistic reasoning effectively while minimizing computational costs. Extensive experiments on eight tasks on three public benchmarks demonstrate that VaaWIT significantly outperforms state-of-the-art (SOTA) open-source baselines and achieves competitive performance against proprietary models. These results validate the efficacy of integrating fine-grained visual perception into LLMs for complex Web content analysis.

This study examines whether supervised fine-tuning remains necessary for Turkish sentiment analysis in the era of large language models. We compare classical machine learning methods, fine-tuned pretrained language models, and prompted large language models on a Turkish e-commerce review dataset with negative, neutral, and positive labels. Fine-tuned BERTurk models perform best overall and outperform all prompted large language models in the full three-class task. The neutral class emerges as the main difficulty: while several large language models are much more competitive in binary positive--negative classification, they degrade substantially in the three-class setting by collapsing neutral reviews into polarized categories. The findings suggest that, in realistic Turkish sentiment classification, prompted large language models do not yet match supervised fine-tuning in the zero-shot setting, and that including the neutral class is crucial for robust evaluation.

Large language models (LLMs) have attracted considerable attention in various fields for their cost-effective solutions to diverse challenges, especially with advancements in instruction tuning and quantization. E-commerce, with its complex tasks and extensive product-user interactions, presents a promising application area for LLMs. However, the domain-specific concepts and knowledge inherent in e-commerce pose significant challenges for adapting general LLMs. To address this issue, we developed EC-Guide https://github.com/fzp0424/EC-Guide-KDDUP-2024, a comprehensive e-commerce guide for instruction tuning and quantization of LLMs. We also heuristically integrated Chain-of-Thought (CoT) during inference to enhance arithmetic performance. Our approach achieved the 2nd place in Track 2 and 5th place in Track 5 at the Amazon KDD Cup'24 https://www.aicrowd.com/challenges/amazon-kdd-cup-2024-multi-task-online-shopping-challenge-for-llms. Additionally, our solution is model-agnostic, enabling effective scalability across larger systems.

Large language model agents are increasingly evaluated as autonomous tool users, yet most benchmarks focus on bounded tasks with immediate success criteria. Real-world deployments often require Long-Term Coherence, the capacity to preserve purposeful behavior across extended horizons while adapting decisions to accumulated evidence. Evaluating this capacity requires a persistent environment in which actions constrain future choices, feedback arrives at heterogeneous delays, and incoherent behavior produces measurable cumulative effects. Seller-side e-commerce provides a suitable setting for this evaluation through recurrent and interdependent decisions over Product Sourcing, Listing and Pricing Control, Cash-Flow Management, and Mixed-Latency Feedback Adaptation. We introduce MerchantBench, a 365-day order-level simulation grounded in 98,843 real e-commerce product records and equipped with 26 tools for agent interaction. MerchantBench couples promptly observable Upstream Supplier Events with delayed Downstream Order Outcomes, requiring agents to follow individual order lifecycles and revisit earlier decisions. We evaluate eight LLMs under two agent frameworks in 48 runs, each spanning 365 simulated days. Our results reveal a substantial gap between even the latest LLMs and human participants, with the best LLM configuration attaining only 27.3\% of the mean final net assets achieved by human participants.

E-commerce authoring involves creating attractive, abundant, and targeted promotional content to drive product sales. The emergence of large language models (LLMs) introduces an innovative paradigm, offering a unified solution to address various authoring tasks within this scenario. However, mainstream LLMs trained on general corpora with common sense knowledge reveal limitations in fitting complex and personalized features unique to e-commerce products and customers. Furthermore, LLMs like GPT-3.5 necessitate remote accessibility, raising concerns about safeguarding voluminous customer privacy data during transmission. This paper proposes the LLaMA-E, the unified and customized instruction-following language models focusing on diverse e-commerce authoring tasks. Specifically, the domain experts create the seed instruction set from the tasks of ads generation, query-enhanced product title rewriting, product classification, purchase intent speculation, and general Q&A. These tasks enable the models to comprehensively understand precise e-commerce authoring knowledge by interleaving features covering typical service aspects of customers, sellers, and platforms. The GPT-3.5 is introduced as a teacher model, which expands the seed instructions to form a training set for the LLaMA-E models with various scales. The experimental results show that the proposed LLaMA-E models achieve state-of-the-art results in quantitative and qualitative evaluations, also exhibiting the advantage in zero-shot scenes. To the best of our knowledge, this study is the first to serve the LLMs to specific e-commerce authoring scenarios.

E-commerce platforms increasingly rely on Large Language Models (LLMs) and Vision-Language Models (VLMs) to detect illicit or misleading product content. However, these models remain vulnerable to evasive content: inputs (text or images) that superficially comply with platform policies while covertly conveying prohibited claims. Unlike traditional adversarial attacks that induce overt failures, evasive content exploits ambiguity and context, making it far harder to detect. Existing robustness benchmarks provide little guidance for this demanding, real-world challenge. We introduce EVADE, the first expert-curated, Chinese, multimodal benchmark specifically designed to evaluate foundation models on evasive content detection in e-commerce. The dataset contains 2,833 annotated text samples and 13,961 images spanning six demanding product categories, including body shaping, height growth, and health supplements. Two complementary tasks assess distinct capabilities: Single-Violation, which probes fine-grained reasoning under short prompts, and All-in-One, which tests long-context reasoning by merging overlapping policy rules into unified instructions. Notably, the All-in-One setting significantly narrows the performance gap between partial and full-match accuracy, suggesting that clearer rule definitions improve alignment between human and model judgment. We benchmark 26 mainstream LLMs and VLMs and observe substantial performance gaps: even state-of-the-art models frequently misclassify evasive samples. By releasing EVADE and strong baselines, we provide the first rigorous standard for evaluating evasive-content detection, expose fundamental limitations in current multimodal reasoning, and lay the groundwork for safer and more transparent content moderation systems in e-commerce. The dataset is publicly available at https://huggingface.co/datasets/koenshen/EVADE-Bench.

E-commerce search connects user needs with massive product inventories, yet real-world systems face challenges from ambiguous queries, noisy product texts, and diverse user preferences. Recent advances in large language models (LLMs) offer new opportunities for semantic understanding and intent modeling, but existing e-commerce search datasets remain limited by heuristically constructed queries, popularity-based filtering, anonymized texts, and incomplete coverage of the search pipeline. These limitations hinder realistic evaluation of LLM-based e-commerce search. To address this gap, we introduce KuaiSearch, a large-scale dataset built from real user search interactions on the Kuaishou platform. KuaiSearch preserves authentic queries and natural-language product texts, retains cold-start users and long-tail products, and covers three key stages of the search pipeline: recall, ranking, and relevance judgment. We further provide comprehensive analyses of users, products, and queries, together with benchmark experiments on representative search tasks. Results demonstrate the value of KuaiSearch as a realistic benchmark for e-commerce search research. The code is available at https://github.com/benchen4395/KuaiSearch.

With the rapid advancement of e-commerce, exploring general representations rather than task-specific ones has attracted increasing research attention. For product understanding, although existing discriminative dual-flow architectures drive progress in this field, they inherently struggle to model the many-to-one alignment between multiple images and texts of products. Therefore, we argue that generative Multimodal Large Language Models (MLLMs) hold significant potential for improving product representation learning. Nevertheless, achieving this goal still remains non-trivial due to several key challenges: the lack of multimodal and aspect-aware modeling modules in typical LLMs; the common presence of background noise in product images; and the absence of a standard benchmark for evaluation. To address these issues, we propose the first generative MLLM-based model named MOON for product representation learning. Our method (1) employs a guided Mixture-of-Experts (MoE) module for targeted modeling of multimodal and aspect-specific product content; (2) effectively detects core semantic regions in product images to mitigate the distraction and interference caused by background noise; and (3) introduces the specialized negative sampling strategy to increase the difficulty and diversity of negative samples. In addition, we release a large-scale multimodal benchmark MBE for various product understanding tasks. Experimentally, our model demonstrates competitive zero-shot performance on both our benchmark and the public dataset, showcasing strong generalization across various downstream tasks, including cross-modal retrieval, product classification, and attribute prediction. Furthermore, the case study and visualization illustrate the effectiveness of MOON for product understanding.

The rapid growth of e-commerce calls for multimodal models that comprehend rich visual and textual product information. Although recent multimodal large language models (MLLMs) for product understanding exhibit strong capability in representation learning for e-commerce, they still face three challenges: (i) the modality imbalance induced by modality mixed training; (ii) underutilization of the intrinsic alignment relationships among visual and textual information within a product; and (iii) limited handling of noise in e-commerce multimodal data. To address these, we propose MOON2.0, a dynamic modality-balanced multimodal representation learning framework for e-commerce product understanding. MOON2.0 comprises: (1) a Modality-driven Mixture-of-Experts (MoE) module that adaptively processes input samples by their modality composition, enabling Multimodal Joint Learning to mitigate the modality imbalance; (2) a Dual-level Alignment method to better leverage semantic alignment properties inside individual products; and (3) an MLLM-based Image-text Co-augmentation strategy that integrates textual enrichment with visual expansion, coupled with Dynamic Sample Filtering to improve training data quality. We further introduce MBE2.0, a co-augmented multimodal representation benchmark for e-commerce representation learning and evaluation. Experiments show that MOON2.0 delivers state-of-the-art zero-shot performance on MBE2.0 and multiple public datasets. Furthermore, attention-based heatmap visualization provides qualitative evidence of improved multimodal alignment of MOON2.0.

With the rise of large language models (LLMs), generative engines are becoming powerful alternatives to traditional search, reshaping retrieval tasks. In e-commerce, for instance, conversational shopping agents now guide consumers to relevant products. This shift has created the need for generative engine optimization (GEO)--improving content visibility and relevance for generative engines. Yet despite its growing importance, current GEO practices are ad hoc, and their impacts remain poorly understood, especially in e-commerce. We address this gap by introducing E-GEO, the first benchmark built specifically for e-commerce GEO. E-GEO contains over 7,000 realistic, multi-sentence consumer product queries paired with relevant listings, capturing rich intent, constraints, preferences, and shopping contexts that existing datasets largely miss. Using this benchmark, we conduct the first large-scale empirical study of e-commerce GEO, evaluating 15 common rewriting heuristics and comparing their empirical performance. To move beyond heuristics, we further formulate GEO as a tractable optimization problem and develop a lightweight iterative prompt-optimization algorithm that can significantly outperform these baselines. Surprisingly, the optimized prompts reveal a stable, domain-agnostic pattern--suggesting the existence of a "universally effective" GEO strategy. Our data and code are publicly available at https://github.com/psbagga17/E-GEO.

Long-horizon agentic tasks go beyond chaining short tasks over more interaction turns. Their evolving dynamic environments and long-range dependencies require Large Language Models (LLMs) to continually explore, learn from experience, and adapt their policies over thousands of steps. We introduce E-Commerce Bench, the first open-source benchmark that integrates multi-round counterpart negotiation and dynamic events into a year-long business operation. Over a 365-day year, an LLM agent concurrently runs multiple online stores, researching the market, negotiating with suppliers to source inventory, optimizing sales strategies, fulfilling orders, handling returns, and managing cash flow to maximize its end-of-year total assets. To construct a realistic merchant-side operating environment, the product and supplier data are derived from a real e-commerce platform, while a year-long calendar of promotions, natural disasters, and supply-chain shocks continually reshapes demand. For reproducibility, both sides of the market are deterministic: customer purchases and returns follow a fixed demand model, while a negotiation kernel determines supplier pricing, concessions, and decisions, with an LLM used only to verbalize them. We evaluate 18 frontier models across seven dimensions, including year-end assets, and find that no single model dominates. GPT-5.6 Sol earns the most, growing the 100,000 opening stake into 1,431,425, yet it ranks 16th of 18 on fraud avoidance and trails Fable5 in operational efficiency. Among open-weight models, Qwen3.8-Max-Preview leads with 416,252, 38% above GLM 5.2 (high), and achieves the strongest learning over the horizon, progressively bargaining down prices across repeated orders. Our code is available at https://github.com/QwenLM/E-CommerceBench.

As global e-commerce rapidly expands into emerging markets, the lack of high-quality semantic representations for low-resource languages has become a decisive bottleneck for retrieval, recommendation, and search systems. In this work, we present Compass-Embedding v4, a high-efficiency multilingual embedding framework specifically optimized for Southeast Asian (SEA) e-commerce scenarios, where data scarcity, noisy supervision, and strict production constraints jointly challenge representation learning. Compass-Embedding v4 addresses three core challenges. First, large-batch contrastive training under mixed task supervision introduces systematic false negatives that degrade semantic alignment. We propose Class-Aware Masking (CAM), a lightweight modification to the InfoNCE objective that suppresses invalid in-batch negatives and improves semantic discrimination without altering training efficiency. Second, low-resource SEA languages suffer from limited and uneven data coverage. We construct a diversified training corpus through context-grounded synthetic data generation, cross-lingual translation, and structured e-commerce data construction, enabling robust multilingual and domain-specific learning. Third, production deployment requires high-throughput inference while preserving embedding quality. We combine robustness-driven large-batch training with spherical model merging to mitigate catastrophic forgetting, and optimize inference via vLLM and FP8 quantization. Extensive evaluations across multilingual benchmarks and proprietary e-commerce tasks show that Compass-Embedding v4 achieves state-of-the-art performance on major SEA languages, significantly outperforming general-purpose embedding models in domain-specific retrieval and classification, while maintaining competitive performance on high-resource languages.

Knowledge Editing (KE) aims to correct and update factual information in Large Language Models (LLMs) to ensure accuracy and relevance without computationally expensive fine-tuning. Though it has been proven effective in several domains, limited work has focused on its application within the e-commerce sector. However, there are naturally occurring scenarios that make KE necessary in this domain, such as the timely updating of product features and trending purchase intentions by customers, which necessitate further exploration. In this paper, we pioneer the application of KE in the e-commerce domain by presenting ECOMEDIT, an automated e-commerce knowledge editing framework tailored for e-commerce-related knowledge and tasks. Our framework leverages more powerful LLMs as judges to enable automatic knowledge conflict detection and incorporates conceptualization to enhance the semantic coverage of the knowledge to be edited. Through extensive experiments, we demonstrate the effectiveness of ECOMEDIT in improving LLMs' understanding of product descriptions and purchase intentions. We also show that LLMs, after our editing, can achieve stronger performance on downstream e-commerce tasks.

In this paper, we propose a new setting for generating product descriptions from images, augmented by marketing keywords. It leverages the combined power of visual and textual information to create descriptions that are more tailored to the unique features of products. For this setting, previous methods utilize visual and textual encoders to encode the image and keywords and employ a language model-based decoder to generate the product description. However, the generated description is often inaccurate and generic since same-category products have similar copy-writings, and optimizing the overall framework on large-scale samples makes models concentrate on common words yet ignore the product features. To alleviate the issue, we present a simple and effective Multimodal In-Context Tuning approach, named ModICT, which introduces a similar product sample as the reference and utilizes the in-context learning capability of language models to produce the description. During training, we keep the visual encoder and language model frozen, focusing on optimizing the modules responsible for creating multimodal in-context references and dynamic prompts. This approach preserves the language generation prowess of large language models (LLMs), facilitating a substantial increase in description diversity. To assess the effectiveness of ModICT across various language model scales and types, we collect data from three distinct product categories within the E-commerce domain. Extensive experiments demonstrate that ModICT significantly improves the accuracy (by up to 3.3% on Rouge-L) and diversity (by up to 9.4% on D-5) of generated results compared to conventional methods. Our findings underscore the potential of ModICT as a valuable tool for enhancing automatic generation of product descriptions in a wide range of applications.

Recently, vision-language models have made remarkable progress, demonstrating outstanding capabilities in various tasks such as image captioning and video understanding. We introduce Valley2, a novel multimodal large language model designed to enhance performance across all domains and extend the boundaries of practical applications in e-commerce and short video scenarios. Notably, Valley2 achieves state-of-the-art (SOTA) performance on e-commerce benchmarks, surpassing open-source models of similar size by a large margin (79.66 vs. 72.76). Additionally, Valley2 ranks second on the OpenCompass leaderboard among models with fewer than 10B parameters, with an impressive average score of 67.4. The code and model weights are open-sourced at https://github.com/bytedance/Valley.

Query rewriting (QR) is a critical technique in e-commerce search, addressing the lexical gap between user queries and product descriptions to enhance search performance. Existing QR approaches typically fall into two categories: discriminative models and generative methods leveraging large language models (LLMs). Discriminative models often struggle with natural language understanding and offer limited flexibility in rewriting, while generative LLMs, despite producing high-quality rewrites, face high inference latency and cost in online settings. These limitations force offline deployment, making them vulnerable to issues like information staleness and semantic drift. To overcome these challenges, we propose a novel hybrid pipeline for QR that balances efficiency and effectiveness. Our approach combines offline knowledge distillation to create a lightweight but efficient student model with online reinforcement learning (RL) to refine query rewriting dynamically using real-time feedback. A key innovation is the use of LLMs as simulated human feedback, enabling scalable reward signals and cost-effective evaluation without manual annotations. Experimental results on Amazon ESCI dataset demonstrate significant improvements in query relevance, diversity, and adaptability, as well as positive feedback from the LLM simulation. This work contributes to advancing LLM capabilities for domain-specific applications, offering a robust solution for dynamic and complex e-commerce search environments.

Open rerankers trained for general web retrieval transfer imperfectly to e-commerce, where ranking decisions depend not only on topical relevance but also on user preferences, product constraints, and comparative product fit. These preference signals are difficult to supervise at scale: real search traffic provides authentic queries and candidates but no clean pairwise labels. We present ZooWork-ShopRanker, a family of e-commerce rerankers (0.6B, 4B, and 8B) aligned to judge-labeled shopping preference. Training pairs are labeled by a panel of reasoning large language models (LLMs) from different families acting as a preference oracle, with position-debiased judgments and agreement tiers, and the rerankers are trained on these labels. The aligned 8B flagship then serves as a distillation teacher for the efficient 4B and 0.6B models, which are fit to its scores and sharpened on judged pairs. To measure progress, we introduce ShopRank-Bench, a contamination-limited benchmark of ~10,000 private-traffic preference pairs in both text formats, tiered by how many judge families committed to each label. ZooWork-ShopRanker-8B and -4B significantly outperform the strongest open reranker baseline, every model significantly beats its own un-aligned base, and ZooWork-ShopRanker-0.6B beats its size peer; the gains hold in both formats and extend to common MTEB benchmarks. We release the models and the dual-format ShopRank-Bench to facilitate further research.

The rapid introduction of new brand names into everyday language poses a unique challenge for e-commerce spelling correction services, which must distinguish genuine misspellings from novel brand names that use unconventional spelling. We seek to address this challenge via Retrieval Augmented Generation (RAG). On this approach, product names are retrieved from a catalog and incorporated into the context used by a large language model (LLM) that has been fine-tuned to do contextual spelling correction. Through quantitative evaluation and qualitative error analyses, we find improvements in spelling correction utilizing the RAG framework beyond a stand-alone LLM. We also demonstrate the value of additional finetuning of the LLM to incorporate retrieved context.

High-quality dialogue is crucial for e-commerce customer service, yet traditional intent-based systems struggle with dynamic, multi-turn interactions. We present MindFlow+, a self-evolving dialogue agent that learns domain-specific behavior by combining large language models (LLMs) with imitation learning and offline reinforcement learning (RL). MindFlow+ introduces two data-centric mechanisms to guide learning: tool-augmented demonstration construction, which exposes the model to knowledge-enhanced and agentic (ReAct-style) interactions for effective tool use; and reward-conditioned data modeling, which aligns responses with task-specific goals using reward signals. To evaluate the model's role in response generation, we introduce the AI Contribution Ratio, a novel metric quantifying AI involvement in dialogue. Experiments on real-world e-commerce conversations show that MindFlow+ outperforms strong baselines in contextual relevance, flexibility, and task accuracy. These results demonstrate the potential of combining LLMs tool reasoning, and reward-guided learning to build domain-specialized, context-aware dialogue systems.

Large language model (LLM) agents are extending agent-mediated commerce on the Web from shopping for consumers to operating businesses for sellers. In online-to-offline (O2O) commerce, decisions are issued through Web-based platforms but realized through costly physical execution. Evaluating such agents requires going beyond individual transactions to ask whether decisions made online turn into sustained economic returns. We introduce AutoVend, a benchmark in which one LLM agent manages 20 vending machines across five site types through a Web-based operating interface for 180 simulated days. Its data-grounded simulator combines a shared warehouse, procurement lead times, paid replenishment, inventory expiration, and recurring operating costs. We evaluate five LLM agents against a rule-based inventory-control baseline and diagnose their site coordination, execution, and performance over time. Four of five evaluated LLM agents fall short of this baseline, and returns per dollar of inference cost rank models differently from returns alone. Operational analyses show that gains in individual metrics do not consistently yield stronger economic growth, as inventory and execution costs erode these gains. Trajectory analysis further reveals difficulties in grounding feasible actions, managing inventory commitments, and converting feedback into effective policy revisions.

Product offers on e-commerce websites often consist of a product title and a textual product description. In order to enable features such as faceted product search or to generate product comparison tables, it is necessary to extract structured attribute-value pairs from the unstructured product titles and descriptions and to normalize the extracted values to a single, unified scale for each attribute. This paper explores the potential of using large language models (LLMs), such as GPT-3.5 and GPT-4, to extract and normalize attribute values from product titles and descriptions. We experiment with different zero-shot and few-shot prompt templates for instructing LLMs to extract and normalize attribute-value pairs. We introduce the Web Data Commons - Product Attribute Value Extraction (WDC-PAVE) benchmark dataset for our experiments. WDC-PAVE consists of product offers from 59 different websites which provide schema.org annotations. The offers belong to five different product categories, each with a specific set of attributes. The dataset provides manually verified attribute-value pairs in two forms: (i) directly extracted values and (ii) normalized attribute values. The normalization of the attribute values requires systems to perform the following types of operations: name expansion, generalization, unit of measurement conversion, and string wrangling. Our experiments demonstrate that GPT-4 outperforms the PLM-based extraction methods SU-OpenTag, AVEQA, and MAVEQA by 10%, achieving an F1-score of 91%. For the extraction and normalization of product attribute values, GPT-4 achieves a similar performance to the extraction scenario, while being particularly strong at string wrangling and name expansion.

Short-video platforms have rapidly become a new generation of information retrieval systems, where users formulate queries to access desired videos. However, user queries, especially long-tail ones, often suffer from spelling errors, incomplete phrasing, and ambiguous intent, resulting in mismatches between user expectations and retrieved results. While large language models (LLMs) have shown success in long-tail query rewriting within e-commerce, they struggle on short-video platforms, where proprietary content such as short videos, live streams, micro dramas, and user social networks falls outside their training distribution. To address this challenge, we introduce CardRewriter, an LLM-based framework that incorporates domain-specific knowledge to enhance long-tail query rewriting. For each query, our method aggregates multi-source knowledge relevant to the query and summarizes it into an informative and query-relevant knowledge card. This card then guides the LLM to better capture user intent and produce more effective query rewrites. We optimize CardRewriter using a two-stage training pipeline: supervised fine-tuning followed by group relative policy optimization, with a tailored reward system balancing query relevance and retrieval effectiveness. Offline experiments show that CardRewriter substantially improves rewriting quality for queries targeting proprietary content. Online A/B testing further confirms significant gains in long-view rate (LVR) and click-through rate (CTR), along with a notable reduction in initiative query reformulation rate (IQRR). Since September 2025, CardRewriter has been deployed on Kuaishou, one of China's largest short-video platforms, serving hundreds of millions of users daily.

Today, E-commerce sellers face several key challenges, including difficulties in discovering and effectively utilizing available programs and tools, and struggling to understand and utilize rich data from various tools. We therefore aim to develop Insight Agents (IA), a conversational multi-agent Data Insight system, to provide E-commerce sellers with personalized data and business insights through automated information retrieval. Our hypothesis is that IA will serve as a force multiplier for sellers, thereby driving incremental seller adoption by reducing the effort required and increase speed at which sellers make good business decisions. In this paper, we introduce this novel LLM-backed end-to-end agentic system built on a plan-and-execute paradigm and designed for comprehensive coverage, high accuracy, and low latency. It features a hierarchical multi-agent structure, consisting of manager agent and two worker agents: data presentation and insight generation, for efficient information retrieval and problem-solving. We design a simple yet effective ML solution for manager agent that combines Out-of-Domain (OOD) detection using a lightweight encoder-decoder model and agent routing through a BERT-based classifier, optimizing both accuracy and latency. Within the two worker agents, a strategic planning is designed for API-based data model that breaks down queries into granular components to generate more accurate responses, and domain knowledge is dynamically injected to to enhance the insight generator. IA has been launched for Amazon sellers in US, which has achieved high accuracy of 90% based on human evaluation, with latency of P90 below 15s.

Machine translation (MT) has become indispensable for cross-border communication in globalized industries like e-commerce, finance, and legal services, with recent advancements in large language models (LLMs) significantly enhancing translation quality. However, applying general-purpose MT models to industrial scenarios reveals critical limitations due to domain-specific terminology, cultural nuances, and stylistic conventions absent in generic benchmarks. Existing evaluation frameworks inadequately assess performance in specialized contexts, creating a gap between academic benchmarks and real-world efficacy. To address this, we propose a three-level translation capability framework: (1) Basic Linguistic Competence, (2) Domain-Specific Proficiency, and (3) Cultural Adaptation, emphasizing the need for holistic evaluation across these dimensions. We introduce TransBench, a benchmark tailored for industrial MT, initially targeting international e-commerce with 17,000 professionally translated sentences spanning 4 main scenarios and 33 language pairs. TransBench integrates traditional metrics (BLEU, TER) with Marco-MOS, a domain-specific evaluation model, and provides guidelines for reproducible benchmark construction. Our contributions include: (1) a structured framework for industrial MT evaluation, (2) the first publicly available benchmark for e-commerce translation, (3) novel metrics probing multi-level translation quality, and (4) open-sourced evaluation tools. This work bridges the evaluation gap, enabling researchers and practitioners to systematically assess and enhance MT systems for industry-specific needs.

In modern commercial systems, including Recommendation, Ranking, and E-Commerce platforms, there is a trend towards improving customer experiences by incorporating Personalization context as input into Large Language Models (LLMs). However, LLMs often struggle to effectively parse and utilize sparse and complex personal context without additional processing or contextual enrichment, underscoring the need for more sophisticated context understanding mechanisms. In this work, we propose Guided Profile Generation (GPG), a general method designed to generate personal profiles in natural language. As is observed, intermediate guided profile generation enables LLMs to summarize, and extract the important, distinctive features from the personal context into concise, descriptive sentences, precisely tailoring their generation more closely to an individual's unique habits and preferences. Our experimental results show that GPG improves LLM's personalization ability across different tasks, for example, it increases 37% accuracy in predicting personal preference compared to directly feeding the LLMs with raw personal context.

Large recommendation models (LRMs) are fundamental to the multi-billion dollar online advertising industry, processing massive datasets of hundreds of billions of examples before transitioning to continuous online training to adapt to rapidly changing user behavior. The massive scale of data directly impacts both computational costs and the speed at which new methods can be evaluated (R&D velocity). This paper presents actionable principles and high-level frameworks to guide practitioners in optimizing training data requirements. These strategies have been successfully deployed in Google's largest Ads CTR prediction models and are broadly applicable beyond LRMs. We outline the concept of data convergence, describe methods to accelerate this convergence, and finally, detail how to optimally balance training data volume with model size.

Large-scale commercial platforms usually involve numerous business domains for diverse business strategies and expect their recommendation systems to provide click-through rate (CTR) predictions for multiple domains simultaneously. Existing promising and widely-used multi-domain models discover domain relationships by explicitly constructing domain-specific networks, but the computation and memory boost significantly with the increase of domains. To reduce computational complexity, manually grouping domains with particular business strategies is common in industrial applications. However, this pre-defined data partitioning way heavily relies on prior knowledge, and it may neglect the underlying data distribution of each domain, hence limiting the model's representation capability. Regarding the above issues, we propose an elegant and flexible multi-distribution modeling paradigm, named Adaptive Distribution Hierarchical Model (AdaptDHM), which is an end-to-end optimization hierarchical structure consisting of a clustering process and classification process. Specifically, we design a distribution adaptation module with a customized dynamic routing mechanism. Instead of introducing prior knowledge for pre-defined data allocation, this routing algorithm adaptively provides a distribution coefficient for each sample to determine which cluster it belongs to. Each cluster corresponds to a particular distribution so that the model can sufficiently capture the commonalities and distinctions between these distinct clusters. Extensive experiments on both public and large-scale Alibaba industrial datasets verify the effectiveness and efficiency of AdaptDHM: Our model achieves impressive prediction accuracy and its time cost during the training stage is more than 50% less than that of other models.

With the burgeoning development in the realm of large language models (LLMs), the demand for efficient incremental training tailored to specific industries and domains continues to increase. Currently, the predominantly employed frameworks lack modular design, it often takes a lot of coding work to kickstart the training of LLM. To address this, we present "LMTuner", a highly usable, integrable, and scalable system for training LLMs expeditiously and with minimal user-input. LMTuner comprises three main modules - the Interaction, Training, and Inference Modules. We advocate that LMTuner's usability and integrality alleviate the complexities in training large language models. Remarkably, even a novice user could commence training large language models within five minutes. Furthermore, it integrates DeepSpeed frameworks and supports Efficient Fine-Tuning methodologies like Low Rank Adaptation (LoRA), Quantized LoRA (QLoRA), etc., enabling the training of language models scaling from 300M to a whopping 130B parameters using a single server. The LMTuner's homepage (https://wengsyx.github.io/LMTuner/)and screencast video (https://youtu.be/nsXmWOmN3rE) are now publicly available.

In the dynamic field of eCommerce, the quality and comprehensiveness of product descriptions are pivotal for enhancing search visibility and customer engagement. Effective product descriptions can address the 'cold start' problem, align with market trends, and ultimately lead to increased click-through rates. Traditional methods for crafting these descriptions often involve significant human effort and may lack both consistency and scalability. This paper introduces a novel methodology for automating product description generation using the LLAMA 2.0 7B language model. We train the model on a dataset of authentic product descriptions from Walmart, one of the largest eCommerce platforms. The model is then fine-tuned for domain-specific language features and eCommerce nuances to enhance its utility in sales and user engagement. We employ multiple evaluation metrics, including NDCG, customer click-through rates, and human assessments, to validate the effectiveness of our approach. Our findings reveal that the system is not only scalable but also significantly reduces the human workload involved in creating product descriptions. This study underscores the considerable potential of large language models like LLAMA 2.0 7B in automating and optimizing various facets of eCommerce platforms, offering significant business impact, including improved search functionality and increased sales.

Online shopping is a complex multi-task, few-shot learning problem with a wide and evolving range of entities, relations, and tasks. However, existing models and benchmarks are commonly tailored to specific tasks, falling short of capturing the full complexity of online shopping. Large Language Models (LLMs), with their multi-task and few-shot learning abilities, have the potential to profoundly transform online shopping by alleviating task-specific engineering efforts and by providing users with interactive conversations. Despite the potential, LLMs face unique challenges in online shopping, such as domain-specific concepts, implicit knowledge, and heterogeneous user behaviors. Motivated by the potential and challenges, we propose Shopping MMLU, a diverse multi-task online shopping benchmark derived from real-world Amazon data. Shopping MMLU consists of 57 tasks covering 4 major shopping skills: concept understanding, knowledge reasoning, user behavior alignment, and multi-linguality, and can thus comprehensively evaluate the abilities of LLMs as general shop assistants. With Shopping MMLU, we benchmark over 20 existing LLMs and uncover valuable insights about practices and prospects of building versatile LLM-based shop assistants. Shopping MMLU can be publicly accessed at https://github.com/KL4805/ShoppingMMLU. In addition, with Shopping MMLU, we host a competition in KDD Cup 2024 with over 500 participating teams. The winning solutions and the associated workshop can be accessed at our website https://amazon-kddcup24.github.io/.

Large Language Models (LLMs) show significant potential in economic and strategic interactions, where communication via natural language is often prevalent. This raises key questions: Do LLMs behave rationally? Can they mimic human behavior? Do they tend to reach an efficient and fair outcome? What is the role of natural language in the strategic interaction? How do characteristics of the economic environment influence these dynamics? These questions become crucial concerning the economic and societal implications of integrating LLM-based agents into real-world data-driven systems, such as online retail platforms and recommender systems. While the ML community has been exploring the potential of LLMs in such multi-agent setups, varying assumptions, design choices and evaluation criteria across studies make it difficult to draw robust and meaningful conclusions. To address this, we introduce a benchmark for standardizing research on two-player, sequential, language-based games. Inspired by the economic literature, we define three base families of games with consistent parameterization, degrees of freedom and economic measures to evaluate agents' performance (self-gain), as well as the game outcome (efficiency and fairness). We develop an open-source framework for interaction simulation and analysis, and utilize it to collect a dataset of LLM vs. LLM interactions across numerous game configurations and an additional dataset of human vs. LLM interactions. Through extensive experimentation, we demonstrate how our framework and dataset can be used to: (i) compare the behavior of LLM-based agents to human players in various economic contexts; (ii) evaluate agents in both individual and collective performance measures; and (iii) quantify the effect of the economic characteristics of the environments on the behavior of agents.

Large language model (LLM) agents have made rapid progress on short-horizon, well-scoped tasks, yet their ability to sustain coherent decisions in dynamic long-horizon environments remains uncertain. We introduce RetailBench, a data-grounded simulation benchmark for evaluating tool-using LLM agents in single-store supermarket operation. RetailBench models retail management as a partially observable decision process and is designed to support thousand-day-scale simulations. In this environment, agents must manage pricing, replenishment, supplier selection, shelf assortment, inventory aging, customer feedback, external events, and cash-flow constraints. We evaluate seven contemporary LLMs under representative agent frameworks over a 180-day evaluation horizon and compare them with a privileged oracle policy. Results show substantial variation across models: only a small subset survives the full evaluation horizon, and even the strongest LLM runs remain substantially behind the oracle policy in final net worth and sales outcomes. Behavioral analysis attributes these gaps to incomplete evidence acquisition, surface-level decision making, and the lack of a consistent long-horizon policy. RetailBench provides a controlled testbed for studying reliable autonomy in economically grounded long-horizon decision-making.

Generative models aim to simulate realistic effects of various actions across different contexts, from text generation to visual effects. Despite significant efforts to build real-world simulators, the application of generative models to virtual worlds, like financial markets, remains under-explored. In financial markets, generative models can simulate complex market effects of participants with various behaviors, enabling interaction under different market conditions, and training strategies without financial risk. This simulation relies on the finest structured data in financial market like orders thus building the finest realistic simulation. We propose Large Market Model (LMM), an order-level generative foundation model, for financial market simulation, akin to language modeling in the digital world. Our financial Market Simulation engine (MarS), powered by LMM, addresses the domain-specific need for realistic, interactive and controllable order generation. Key observations include LMM's strong scalability across data size and model complexity, and MarS's robust and practicable realism in controlled generation with market impact. We showcase MarS as a forecast tool, detection system, analysis platform, and agent training environment, thus demonstrating MarS's "paradigm shift" potential for a variety of financial applications. We release the code of MarS at https://github.com/microsoft/MarS/.

Large Language Models (LLMs) are large-scale pretrained models that have achieved remarkable success across diverse domains. These successes have been driven by unprecedented complexity and scale in both data and computations. However, due to the high costs of training such models, brute-force trial-and-error approaches to improve LLMs are not feasible. Inspired by the success of inverse problems in uncovering fundamental scientific laws, this position paper advocates that inverse problems can also efficiently uncover scaling laws that guide the building of LLMs to achieve the desirable performance with significantly better cost-effectiveness.

Large Language Models (LLMs) have achieved remarkable success in various fields, prompting several studies to explore their potential in recommendation systems. However, these attempts have so far resulted in only modest improvements over traditional recommendation models. Moreover, three critical questions remain under-explored: firstly, the real value of LLMs' pre-trained weights, often considered to encapsulate world knowledge; secondly, the necessity of fine-tuning for recommendation tasks; lastly, whether LLMs can exhibit the same scalability benefits in recommendation systems as they do in other domains. In this paper, we propose a novel Hierarchical Large Language Model (HLLM) architecture designed to enhance sequential recommendation systems. Our approach employs a two-tier model: the first Item LLM extracts rich content features from the detailed text description of the item, while the second User LLM utilizes these features to predict users' future interests based on their interaction history. Extensive experiments demonstrate that our method effectively leverages the pre-trained capabilities of open-source LLMs, and further fine-tuning leads to significant performance boosts. Additionally, HLLM achieves excellent scalability, with the largest configuration utilizing 7B parameters for both item feature extraction and user interest modeling. Moreover, HLLM offers excellent training and serving efficiency, making it practical in real-world applications. Evaluations on two large-scale datasets, PixelRec and Amazon Reviews, show that HLLM achieves state-of-the-art results, outperforming traditional ID-based models by a wide margin. In online A/B testing, HLLM showcases notable gains, validating its practical impact in real-world recommendation scenarios. Codes are available at https://github.com/bytedance/HLLM.

Large language models (LLMs) are increasingly being integrated into search engines to provide natural language responses tailored to user queries. Customers and end-users are also becoming more dependent on these models for quick and easy purchase decisions. In this work, we investigate whether recommendations from LLMs can be manipulated to enhance a product's visibility. We demonstrate that adding a strategic text sequence (STS) -- a carefully crafted message -- to a product's information page can significantly increase its likelihood of being listed as the LLM's top recommendation. To understand the impact of STS, we use a catalog of fictitious coffee machines and analyze its effect on two target products: one that seldom appears in the LLM's recommendations and another that usually ranks second. We observe that the strategic text sequence significantly enhances the visibility of both products by increasing their chances of appearing as the top recommendation. This ability to manipulate LLM-generated search responses provides vendors with a considerable competitive advantage and has the potential to disrupt fair market competition. Just as search engine optimization (SEO) revolutionized how webpages are customized to rank higher in search engine results, influencing LLM recommendations could profoundly impact content optimization for AI-driven search services. Code for our experiments is available at https://github.com/aounon/llm-rank-optimizer.

Ads recommendation is a prominent service of online advertising systems and has been actively studied. Recent studies indicate that scaling-up and advanced design of the recommendation model can bring significant performance improvement. However, with a larger model scale, such prior studies have a significantly increasing gap from industry as they often neglect two fundamental challenges in industrial-scale applications. First, training and inference budgets are restricted for the model to be served, exceeding which may incur latency and impair user experience. Second, large-volume data arrive in a streaming mode with data distributions dynamically shifting, as new users/ads join and existing users/ads leave the system. We propose the External Large Foundation Model (ExFM) framework to address the overlooked challenges. Specifically, we develop external distillation and a data augmentation system (DAS) to control the computational cost of training/inference while maintaining high performance. We design the teacher in a way like a foundation model (FM) that can serve multiple students as vertical models (VMs) to amortize its building cost. We propose Auxiliary Head and Student Adapter to mitigate the data distribution gap between FM and VMs caused by the streaming data issue. Comprehensive experiments on internal industrial-scale applications and public datasets demonstrate significant performance gain by ExFM.

Organizations typically train large models individually. This is costly and time-consuming, particularly for large-scale foundation models. Such vertical production is known to be suboptimal. Inspired by this economic insight, we ask whether it is possible to leverage others' expertise by trading the constituent parts in models, i.e., sets of weights, as if they were market commodities. While recent advances in aligning and interpolating models suggest that doing so may be possible, a number of fundamental questions must be answered to create viable parameter markets. In this work, we address these basic questions, propose a framework containing the infrastructure necessary for market operations to take place, study strategies for exchanging parameters, and offer means for agents to monetize parameters. Excitingly, compared to agents who train siloed models from scratch, we show that it is possible to mutually gain by using the market, even in competitive settings. This suggests that the notion of parameter markets may be a useful paradigm for improving large-scale model training in the future.

Large Language Models (LLMs) have emerged as powerful tools in the field of Natural Language Processing (NLP) and have recently gained significant attention in the domain of Recommendation Systems (RS). These models, trained on massive amounts of data using self-supervised learning, have demonstrated remarkable success in learning universal representations and have the potential to enhance various aspects of recommendation systems by some effective transfer techniques such as fine-tuning and prompt tuning, and so on. The crucial aspect of harnessing the power of language models in enhancing recommendation quality is the utilization of their high-quality representations of textual features and their extensive coverage of external knowledge to establish correlations between items and users. To provide a comprehensive understanding of the existing LLM-based recommendation systems, this survey presents a taxonomy that categorizes these models into two major paradigms, respectively Discriminative LLM for Recommendation (DLLM4Rec) and Generative LLM for Recommendation (GLLM4Rec), with the latter being systematically sorted out for the first time. Furthermore, we systematically review and analyze existing LLM-based recommendation systems within each paradigm, providing insights into their methodologies, techniques, and performance. Additionally, we identify key challenges and several valuable findings to provide researchers and practitioners with inspiration. We have also created a GitHub repository to index relevant papers on LLMs for recommendation, https://github.com/WLiK/LLM4Rec.

Large language models (LLMs) are increasingly deployed in specialized production data processing pipelines across diverse domains -- such as finance, marketing, and e-commerce. However, when running them in production across many inputs, they often fail to follow instructions or meet developer expectations. To improve reliability in these applications, creating assertions or guardrails for LLM outputs to run alongside the pipelines is essential. Yet, determining the right set of assertions that capture developer requirements for a task is challenging. In this paper, we introduce PROMPTEVALS, a dataset of 2087 LLM pipeline prompts with 12623 corresponding assertion criteria, sourced from developers using our open-source LLM pipeline tools. This dataset is 5x larger than previous collections. Using a hold-out test split of PROMPTEVALS as a benchmark, we evaluated closed- and open-source models in generating relevant assertions. Notably, our fine-tuned Mistral and Llama 3 models outperform GPT-4o by 20.93% on average, offering both reduced latency and improved performance. We believe our dataset can spur further research in LLM reliability, alignment, and prompt engineering.

Unmanned Aerial Vehicle (UAV) offers lots of applications in both commerce and recreation. With this, monitoring the operation status of UAVs is crucially important. In this work, we consider the task of tracking UAVs, providing rich information such as location and trajectory. To facilitate research on this topic, we propose a dataset, Anti-UAV, with more than 300 video pairs containing over 580k manually annotated bounding boxes. The releasing of such a large-scale dataset could be a useful initial step in research of tracking UAVs. Furthermore, the advancement of addressing research challenges in Anti-UAV can help the design of anti-UAV systems, leading to better surveillance of UAVs. Besides, a novel approach named dual-flow semantic consistency (DFSC) is proposed for UAV tracking. Modulated by the semantic flow across video sequences, the tracker learns more robust class-level semantic information and obtains more discriminative instance-level features. Experimental results demonstrate that Anti-UAV is very challenging, and the proposed method can effectively improve the tracker's performance. The Anti-UAV benchmark and the code of the proposed approach will be publicly available at https://github.com/ucas-vg/Anti-UAV.

Large Language Models (LLM)-based systems, i.e. interconnected elements that include an LLM as a central component (e.g., conversational agents), are typically monolithic static architectures that rely on a single LLM for all user queries. However, they often require different preprocessing strategies, levels of reasoning, or knowledge. Generalist LLMs (i.e. GPT-4), trained on very large multi-topic corpora, can perform well in a variety of tasks. However, they require significant financial, energy, and hardware resources that may not be justified for basic tasks. This implies potentially investing in unnecessary costs for a given query. To overcome this problem, a routing mechanism routes user queries to the most suitable components, such as smaller LLMs or experts in specific topics. This approach may improve response quality while minimising costs. Routing can be expanded to other components of the conversational agent architecture, such as the selection of optimal embedding strategies. This paper explores key considerations for integrating routing into LLM-based systems, focusing on resource management, cost definition, and strategy selection. Our main contributions include a formalisation of the problem, a novel taxonomy of existing approaches emphasising relevance and resource efficiency, and a comparative analysis of these strategies in relation to industry practices. Finally, we identify critical challenges and directions for future research.

Temporal point processes (TPPs) are widely used to model the timing and occurrence of events in domains such as social networks, transportation systems, and e-commerce. In this paper, we introduce TPP-LLM, a novel framework that integrates large language models (LLMs) with TPPs to capture both the semantic and temporal aspects of event sequences. Unlike traditional methods that rely on categorical event type representations, TPP-LLM directly utilizes the textual descriptions of event types, enabling the model to capture rich semantic information embedded in the text. While LLMs excel at understanding event semantics, they are less adept at capturing temporal patterns. To address this, TPP-LLM incorporates temporal embeddings and employs parameter-efficient fine-tuning (PEFT) methods to effectively learn temporal dynamics without extensive retraining. This approach improves both predictive accuracy and computational efficiency. Experimental results across diverse real-world datasets demonstrate that TPP-LLM outperforms state-of-the-art baselines in sequence modeling and event prediction, highlighting the benefits of combining LLMs with TPPs.

Recommender models excel at providing domain-specific item recommendations by leveraging extensive user behavior data. Despite their ability to act as lightweight domain experts, they struggle to perform versatile tasks such as providing explanations and engaging in conversations. On the other hand, large language models (LLMs) represent a significant step towards artificial general intelligence, showcasing remarkable capabilities in instruction comprehension, commonsense reasoning, and human interaction. However, LLMs lack the knowledge of domain-specific item catalogs and behavioral patterns, particularly in areas that diverge from general world knowledge, such as online e-commerce. Finetuning LLMs for each domain is neither economic nor efficient. In this paper, we bridge the gap between recommender models and LLMs, combining their respective strengths to create a versatile and interactive recommender system. We introduce an efficient framework called InteRecAgent, which employs LLMs as the brain and recommender models as tools. We first outline a minimal set of essential tools required to transform LLMs into InteRecAgent. We then propose an efficient workflow within InteRecAgent for task execution, incorporating key components such as a memory bus, dynamic demonstration-augmented task planning, and reflection. InteRecAgent enables traditional recommender systems, such as those ID-based matrix factorization models, to become interactive systems with a natural language interface through the integration of LLMs. Experimental results on several public datasets show that InteRecAgent achieves satisfying performance as a conversational recommender system, outperforming general-purpose LLMs.

Upon its release in late 2022, ChatGPT has brought a seismic shift in the entire landscape of AI, both in research and commerce. Through instruction-tuning a large language model (LLM) with supervised fine-tuning and reinforcement learning from human feedback, it showed that a model could answer human questions and follow instructions on a broad panel of tasks. Following this success, interests in LLMs have intensified, with new LLMs flourishing at frequent interval across academia and industry, including many start-ups focused on LLMs. While closed-source LLMs (e.g., OpenAI's GPT, Anthropic's Claude) generally outperform their open-source counterparts, the progress on the latter has been rapid with claims of achieving parity or even better on certain tasks. This has crucial implications not only on research but also on business. In this work, on the first anniversary of ChatGPT, we provide an exhaustive overview of this success, surveying all tasks where an open-source LLM has claimed to be on par or better than ChatGPT.

The advancement of Large Language Models (LLMs) has led to significant improvements in various service domains, including search, recommendation, and chatbot applications. However, applying state-of-the-art (SOTA) research to industrial settings presents challenges, as it requires maintaining flexible conversational abilities while also strictly complying with service-specific constraints. This can be seen as two conflicting requirements due to the probabilistic nature of LLMs. In this paper, we propose our approach to addressing this challenge and detail the strategies we employed to overcome their inherent limitations in real-world applications. We conduct a practical case study of a conversational agent designed for the e-commerce domain, detailing our implementation workflow and optimizations. Our findings provide insights into bridging the gap between academic research and real-world application, introducing a framework for developing scalable, controllable, and reliable AI-driven agents.

Recent advancements in autoregressive Large Language Models (LLMs) have achieved significant milestones, largely attributed to their scalability, often referred to as the "scaling law". Inspired by these achievements, there has been a growing interest in adapting LLMs for Recommendation Systems (RecSys) by reformulating RecSys tasks into generative problems. However, these End-to-End Generative Recommendation (E2E-GR) methods tend to prioritize idealized goals, often at the expense of the practical advantages offered by traditional Deep Learning based Recommendation Models (DLRMs) in terms of in features, architecture, and practices. This disparity between idealized goals and practical needs introduces several challenges and limitations, locking the scaling law in industrial RecSys. In this paper, we introduce a large user model (LUM) that addresses these limitations through a three-step paradigm, designed to meet the stringent requirements of industrial settings while unlocking the potential for scalable recommendations. Our extensive experimental evaluations demonstrate that LUM outperforms both state-of-the-art DLRMs and E2E-GR approaches. Notably, LUM exhibits excellent scalability, with performance improvements observed as the model scales up to 7 billion parameters. Additionally, we have successfully deployed LUM in an industrial application, where it achieved significant gains in an A/B test, further validating its effectiveness and practicality.

Large scale recommender models find most relevant items from huge catalogs, and they play a critical role in modern search and recommendation systems. To model the input space with large-vocab categorical features, a typical recommender model learns a joint embedding space through neural networks for both queries and items from user feedback data. However, with millions to billions of items in the corpus, users tend to provide feedback for a very small set of them, causing a power-law distribution. This makes the feedback data for long-tail items extremely sparse. Inspired by the recent success in self-supervised representation learning research in both computer vision and natural language understanding, we propose a multi-task self-supervised learning (SSL) framework for large-scale item recommendations. The framework is designed to tackle the label sparsity problem by learning better latent relationship of item features. Specifically, SSL improves item representation learning as well as serving as additional regularization to improve generalization. Furthermore, we propose a novel data augmentation method that utilizes feature correlations within the proposed framework. We evaluate our framework using two real-world datasets with 500M and 1B training examples respectively. Our results demonstrate the effectiveness of SSL regularization and show its superior performance over the state-of-the-art regularization techniques. We also have already launched the proposed techniques to a web-scale commercial app-to-app recommendation system, with significant improvements top-tier business metrics demonstrated in A/B experiments on live traffic. Our online results also verify our hypothesis that our framework indeed improves model performance even more on slices that lack supervision.

Encoder-only transformers remain indispensable in retrieval, classification, and ranking systems where latency, stability, and cost are paramount. Most general purpose encoders, however, are trained on generic corpora with limited coverage of specialized domains. We introduce RexBERT, a family of BERT-style encoders designed specifically for e-commerce semantics. We make three contributions. First, we release Ecom-niverse, a 350 billion token corpus curated from diverse retail and shopping sources. We describe a modular pipeline that isolates and extracts e-commerce content from FineFineWeb and other open web resources, and characterize the resulting domain distribution. Second, we present a reproducible pretraining recipe building on ModernBERT's architectural advances. The recipe consists of three phases: general pre-training, context extension, and annealed domain specialization. Third, we train RexBERT models ranging from 17M to 400M parameters and evaluate them on token classification, semantic similarity, and general natural language understanding tasks using e-commerce datasets. Despite having 2-3x fewer parameters, RexBERT outperforms larger general-purpose encoders and matches or surpasses modern long-context models on domain-specific benchmarks. Our results demonstrate that high quality in-domain data combined with a principled training approach provides a stronger foundation for e-commerce applications than indiscriminate scaling alone.

Large Language Models (LLMs) have shown the potential to revolutionize natural language processing tasks in various domains, sparking great interest in vertical-specific large models. However, unlike proprietary models such as BloombergGPT and FinGPT, which have leveraged their unique data accumulations to make strides in the finance domain, there hasn't not many similar large language models in the Chinese legal domain to facilitate its digital transformation. In this paper, we propose an open-source legal large language model named ChatLaw. Due to the importance of data quality, we carefully designed a legal domain fine-tuning dataset. Additionally, to overcome the problem of model hallucinations in legal data screening during reference data retrieval, we introduce a method that combines vector database retrieval with keyword retrieval to effectively reduce the inaccuracy of relying solely on vector database retrieval. Furthermore, we propose a self-attention method to enhance the ability of large models to overcome errors present in reference data, further optimizing the issue of model hallucinations at the model level and improving the problem-solving capabilities of large models. We also open-sourced our model and part of the data at https://github.com/PKU-YuanGroup/ChatLaw.

Large foundation models, including large language models (LLMs), vision transformers (ViTs), diffusion, and LLM-based multimodal models, are revolutionizing the entire machine learning lifecycle, from training to deployment. However, the substantial advancements in versatility and performance these models offer come at a significant cost in terms of hardware resources. To support the growth of these large models in a scalable and environmentally sustainable way, there has been a considerable focus on developing resource-efficient strategies. This survey delves into the critical importance of such research, examining both algorithmic and systemic aspects. It offers a comprehensive analysis and valuable insights gleaned from existing literature, encompassing a broad array of topics from cutting-edge model architectures and training/serving algorithms to practical system designs and implementations. The goal of this survey is to provide an overarching understanding of how current approaches are tackling the resource challenges posed by large foundation models and to potentially inspire future breakthroughs in this field.

Artificial intelligence (AI) is widely deployed to solve problems related to marketing attribution and budget optimization. However, AI models can be quite complex, and it can be difficult to understand model workings and insights without extensive implementation teams. In principle, recently developed large language models (LLMs), like GPT-4, can be deployed to provide marketing insights, reducing the time and effort required to make critical decisions. In practice, there are substantial challenges that need to be overcome to reliably use such models. We focus on domain-specific question-answering, SQL generation needed for data retrieval, and tabular analysis and show how a combination of semantic search, prompt engineering, and fine-tuning can be applied to dramatically improve the ability of LLMs to execute these tasks accurately. We compare both proprietary models, like GPT-4, and open-source models, like Llama-2-70b, as well as various embedding methods. These models are tested on sample use cases specific to marketing mix modeling and attribution.

Large Language Models (LLMs) have made significant progress in advancing artificial general intelligence (AGI), leading to the development of increasingly large models such as GPT-4 and LLaMA-405B. However, scaling up model sizes results in exponentially higher computational costs and energy consumption, making these models impractical for academic researchers and businesses with limited resources. At the same time, Small Models (SMs) are frequently used in practical settings, although their significance is currently underestimated. This raises important questions about the role of small models in the era of LLMs, a topic that has received limited attention in prior research. In this work, we systematically examine the relationship between LLMs and SMs from two key perspectives: Collaboration and Competition. We hope this survey provides valuable insights for practitioners, fostering a deeper understanding of the contribution of small models and promoting more efficient use of computational resources. The code is available at https://github.com/tigerchen52/role_of_small_models

In this era of information explosion, a personalized recommendation system is convenient for users to get information they are interested in. To deal with billions of users and items, large-scale online recommendation services usually consist of three stages: candidate generation, coarse-grained ranking, and fine-grained ranking. The success of each stage depends on whether the model accurately captures the interests of users, which are usually hidden in users' behavior data. Previous research shows that users' interests are diverse, and one vector is not sufficient to capture users' different preferences. Therefore, many methods use multiple vectors to encode users' interests. However, there are two unsolved problems: (1) The similarity of different vectors in existing methods is too high, with too much redundant information. Consequently, the interests of users are not fully represented. (2) Existing methods model the long-term and short-term behaviors together, ignoring the differences between them. This paper proposes a Hierarchical Multi-Interest Co-Network (HCN) to capture users' diverse interests in the coarse-grained ranking stage. Specifically, we design a hierarchical multi-interest extraction layer to update users' diverse interest centers iteratively. The multiple embedded vectors obtained in this way contain more information and represent the interests of users better in various aspects. Furthermore, we develop a Co-Interest Network to integrate users' long-term and short-term interests. Experiments on several real-world datasets and one large-scale industrial dataset show that HCN effectively outperforms the state-of-the-art methods. We deploy HCN into a large-scale real world E-commerce system and achieve extra 2.5\% improvements on GMV (Gross Merchandise Value).

Agentic commerce is moving from concept to deployed infrastructure: payment networks, retailers, and AI platforms are setting the stage for agents to transact on behalf of merchants and consumers. Yet whether the LLMs behind these agents can price competently in real markets, where customer preferences are hidden, competitors adapt in real time, and demand can shift without warning, has not been systematically tested. We introduce Bazaar, a dynamic sealed-bid benchmark for multi-attribute auction under these conditions. Despite its dynamics, the benchmark is grounded in closed-form customer utilities, enabling exact evaluation. Across 11 frontier LLMs from four providers, the leading agents on customer acquisition (e.g. Gemini 3.1 Pro) are often not the leading agents on profit (e.g. Opus 4.6). The ranking shifts again under demand shocks: agents that learned fastest pre-shock are typically the slowest to revise their beliefs afterwards, while Gemini 3.1 Pro recovers fastest despite not leading on profit. However, even the strongest agent captures less than a third of hindsight-optimal profit, suggesting current LLMs are progressing in agentic commerce but leave substantial headroom.

Large Language Models (LLMs) are distinguished by their architecture, which dictates their parameter size and performance capabilities. Social scientists have increasingly adopted LLMs for text classification tasks, which are difficult to scale with human coders. While very large, closed-source models often deliver superior performance, their use presents significant risks. These include lack of transparency, potential exposure of sensitive data, challenges to replicability, and dependence on proprietary systems. Additionally, their high costs make them impractical for large-scale research projects. In contrast, open-source models, although available in various sizes, may underperform compared to commercial alternatives if used without further fine-tuning. However, open-source models offer distinct advantages: they can be run locally (ensuring data privacy), fine-tuned for specific tasks, shared within the research community, and integrated into reproducible workflows. This study demonstrates that small, fine-tuned open-source LLMs can achieve equal or superior performance to models such as ChatGPT-4. We further explore the relationship between training set size and fine-tuning efficacy in open-source models. Finally, we propose a hybrid workflow that leverages the strengths of both open and closed models, offering a balanced approach to performance, transparency, and reproducibility.

Large Language Models (LLMs) have demonstrated remarkable capabilities in important tasks such as natural language understanding, language generation, and complex reasoning and have the potential to make a substantial impact on our society. Such capabilities, however, come with the considerable resources they demand, highlighting the strong need to develop effective techniques for addressing their efficiency challenges. In this survey, we provide a systematic and comprehensive review of efficient LLMs research. We organize the literature in a taxonomy consisting of three main categories, covering distinct yet interconnected efficient LLMs topics from model-centric, data-centric, and framework-centric perspective, respectively. We have also created a GitHub repository where we compile the papers featured in this survey at https://github.com/AIoT-MLSys-Lab/EfficientLLMs, and will actively maintain this repository and incorporate new research as it emerges. We hope our survey can serve as a valuable resource to help researchers and practitioners gain a systematic understanding of the research developments in efficient LLMs and inspire them to contribute to this important and exciting field.

Large language models (LLMs) have demonstrated remarkable performance across a wide range of industrial applications, from search and recommendation systems to generative tasks. Although scaling laws indicate that larger models generally yield better generalization and performance, their substantial computational requirements often render them impractical for many real-world scenarios at scale. In this paper, we present a comprehensive set of insights for training and deploying small language models (SLMs) that deliver high performance for a variety of industry use cases. We focus on two key techniques: (1) knowledge distillation and (2) model compression via structured pruning and quantization. These approaches enable SLMs to retain much of the quality of their larger counterparts while significantly reducing training/serving costs and latency. We detail the impact of these techniques on a variety of use cases in a large professional social network platform and share deployment lessons, including hardware optimization strategies that improve speed and throughput for both predictive and reasoning-based applications in Recommendation Systems.

Financial large language models (FinLLMs) with multimodal capabilities are envisioned to revolutionize applications across business, finance, accounting, and auditing. However, real-world adoption requires robust benchmarks of FinLLMs' and agents' performance. Maintaining an open leaderboard of models is crucial for encouraging innovative adoption and improving model effectiveness. In collaboration with Linux Foundation and Hugging Face, we create an open FinLLM leaderboard, which serves as an open platform for assessing and comparing LLMs' performance on a wide spectrum of financial tasks. By demoncratizing access to advanced AI tools and financial knowledge, a chatbot or agent may enhance the analytical capabilities of the general public to a professional-level within a few months of usage. This open leaderboard welcomes contributions from academia, open-source community, industry, and stakeholders. In particular, we encourage contributions of new datasets, tasks, and models for continual update. Through fostering a collaborative and open ecosystem, we seek to ensure the long-term sustainability and relevance of LLMs and agents as they evolve with the financial sector's needs.

The proliferation of Large Language Models (LLMs) has established LLM routing as a standard service delivery mechanism, where users select models based on cost, Quality of Service (QoS), among other things. However, optimal pricing in LLM routing platforms requires precise modeling for dynamic service markets, and solving this problem in real time at scale is computationally intractable. In this paper, we propose \PriLLM, a novel practical and scalable solution for real-time dynamic pricing in competitive LLM routing. \PriLLM models the service market as a Stackelberg game, where providers set prices and users select services based on multiple criteria. To capture real-world market dynamics, we incorporate both objective factors (\eg~cost, QoS) and subjective user preferences into the model. For scalability, we employ a deep aggregation network to learn provider abstraction that preserve user-side equilibrium behavior across pricing strategies. Moreover, \PriLLM offers interpretability by explaining its pricing decisions. Empirical evaluation on real-world data shows that \PriLLM achieves over 95\% of the optimal profit while only requiring less than 5\% of the optimal solution's computation time.

Large language models (LLM) have demonstrated emergent abilities in text generation, question answering, and reasoning, facilitating various tasks and domains. Despite their proficiency in various tasks, LLMs like LaPM 540B and Llama-3.1 405B face limitations due to large parameter sizes and computational demands, often requiring cloud API use which raises privacy concerns, limits real-time applications on edge devices, and increases fine-tuning costs. Additionally, LLMs often underperform in specialized domains such as healthcare and law due to insufficient domain-specific knowledge, necessitating specialized models. Therefore, Small Language Models (SLMs) are increasingly favored for their low inference latency, cost-effectiveness, efficient development, and easy customization and adaptability. These models are particularly well-suited for resource-limited environments and domain knowledge acquisition, addressing LLMs' challenges and proving ideal for applications that require localized data handling for privacy, minimal inference latency for efficiency, and domain knowledge acquisition through lightweight fine-tuning. The rising demand for SLMs has spurred extensive research and development. However, a comprehensive survey investigating issues related to the definition, acquisition, application, enhancement, and reliability of SLM remains lacking, prompting us to conduct a detailed survey on these topics. The definition of SLMs varies widely, thus to standardize, we propose defining SLMs by their capability to perform specialized tasks and suitability for resource-constrained settings, setting boundaries based on the minimal size for emergent abilities and the maximum size sustainable under resource constraints. For other aspects, we provide a taxonomy of relevant models/methods and develop general frameworks for each category to enhance and utilize SLMs effectively.

Large language models (LLMs) have become the secret ingredient driving numerous industrial applications, showcasing their remarkable versatility across a diverse spectrum of tasks. From natural language processing and sentiment analysis to content generation and personalized recommendations, their unparalleled adaptability has facilitated widespread adoption across industries. This transformative shift driven by LLMs underscores the need to explore the underlying associated challenges and avenues for enhancement in their utilization. In this paper, our objective is to unravel and evaluate the obstacles and opportunities inherent in leveraging LLMs within an industrial context. To this end, we conduct a survey involving a group of industry practitioners, develop four research questions derived from the insights gathered, and examine 68 industry papers to address these questions and derive meaningful conclusions.

Evaluating production-level retrieval systems at scale is a crucial yet challenging task due to the limited availability of a large pool of well-trained human annotators. Large Language Models (LLMs) have the potential to address this scaling issue and offer a viable alternative to humans for the bulk of annotation tasks. In this paper, we propose a framework for assessing the product search engines in a large-scale e-commerce setting, leveraging Multimodal LLMs for (i) generating tailored annotation guidelines for individual queries, and (ii) conducting the subsequent annotation task. Our method, validated through deployment on a large e-commerce platform, demonstrates comparable quality to human annotations, significantly reduces time and cost, facilitates rapid problem discovery, and provides an effective solution for production-level quality control at scale.

Large Language Models (LLMs) are transforming artificial intelligence, enabling autonomous agents to perform diverse tasks across various domains. These agents, proficient in human-like text comprehension and generation, have the potential to revolutionize sectors from customer service to healthcare. However, they face challenges such as multimodality, human value alignment, hallucinations, and evaluation. Techniques like prompting, reasoning, tool utilization, and in-context learning are being explored to enhance their capabilities. Evaluation platforms like AgentBench, WebArena, and ToolLLM provide robust methods for assessing these agents in complex scenarios. These advancements are leading to the development of more resilient and capable autonomous agents, anticipated to become integral in our digital lives, assisting in tasks from email responses to disease diagnosis. The future of AI, with LLMs at the forefront, is promising.

Large language models (LLMs) have become powerful tools for advancing natural language processing applications in the financial industry. However, existing financial LLMs often face challenges such as hallucinations or superficial parameter training, resulting in suboptimal performance, particularly in financial computing and machine reading comprehension (MRC). To address these issues, we propose a novel large language model specifically designed for the Chinese financial domain, named SNFinLLM. SNFinLLM excels in domain-specific tasks such as answering questions, summarizing financial research reports, analyzing sentiment, and executing financial calculations. We then perform the supervised fine-tuning (SFT) to enhance the model's proficiency across various financial domains. Specifically, we gather extensive financial data and create a high-quality instruction dataset composed of news articles, professional papers, and research reports of finance domain. Utilizing both domain-specific and general datasets, we proceed with continuous pre-training on an established open-source base model, resulting in SNFinLLM-base. Following this, we engage in supervised fine-tuning (SFT) to bolster the model's capability across multiple financial tasks. Crucially, we employ a straightforward Direct Preference Optimization (DPO) method to better align the model with human preferences. Extensive experiments conducted on finance benchmarks and our evaluation dataset demonstrate that SNFinLLM markedly outperforms other state-of-the-art financial language models. For more details, check out our demo video here: https://www.youtube.com/watch?v=GYT-65HZwus.

We ask whether large language models (LLMs) can design effective algorithms for well-specified operations research (OR) problems. We study inventory control, queueing network control, and assortment optimization, using benchmark instances from recent papers in each area. We evaluate two levels of LLM use: at level 1, the model receives one problem instance and returns a solution for that instance; at level 2, it receives only the problem class description and broad parameter ranges, and returns an algorithm that maps instance parameters to solutions. Human input is minimal: we give one untuned prompt that describes the problem, and the model has access to a Python sandbox tool with a fixed compute budget. The strongest model we test, gpt-5.6-sol, matches or outperforms the best method reported in those papers on almost all evaluated instances. This holds even at level 2, where the returned algorithm is fixed before seeing the evaluation instances. Performance also improves sharply across models released less than eight months apart, suggesting that this capability is moving quickly. Thus, for the well-specified operations problems we study, a single untuned LLM query can already produce algorithms competitive with specialized methods. These results suggest that frontier LLMs can be a serious empirical baseline for algorithm design in well-specified OR problems.

Routing large language models (LLMs) is a new paradigm that uses a router to recommend the best LLM from a pool of candidates for a given input. In this paper, our comprehensive analysis with more than 8,500 LLMs reveals a novel model-level scaling up phenomenon in Routing LLMs, i.e., a capable router can significantly enhance the performance of this paradigm as the number of candidates increases. This improvement can even surpass the performance of the best single model in the pool and many existing strong LLMs, confirming it a highly promising paradigm. However, the lack of comprehensive and open-source benchmarks for Routing LLMs has hindered the development of routers. In this paper, we introduce RouterEval, a benchmark tailored for router research, which includes over 200,000,000 performance records for 12 popular LLM evaluations across various areas such as commonsense reasoning, semantic understanding, etc., based on over 8,500 various LLMs. Using RouterEval, extensive evaluations of existing Routing LLM methods reveal that most still have significant room for improvement. See https://github.com/MilkThink-Lab/RouterEval for all data, code and tutorial.

Large language models (LLMs) are powerful tools but are often expensive to deploy at scale. LLM query routing mitigates this by dynamically assigning queries to models of varying cost and quality to obtain a desired trade-off. Prior query routing approaches generate only one response from the selected model and a single response from a small (inexpensive) model was often not good enough to beat a response from a large (expensive) model due to which they end up overusing the large model and missing out on potential cost savings. However, it is well known that for small models, generating multiple responses and selecting the best can enhance quality while remaining cheaper than a single large-model response. We leverage this idea to propose BEST-Route, a novel routing framework that chooses a model and the number of responses to sample from it based on query difficulty and the quality thresholds. Experiments on real-world datasets demonstrate that our method reduces costs by up to 60% with less than 1% performance drop.

This study investigates large language model (LLM) -based multi-agent systems (MASs) as a promising approach to inventory management, which is a key component of supply chain management. Although these systems have gained considerable attention for their potential to address the challenges associated with typical inventory management methods, key uncertainties regarding their effectiveness persist. Specifically, it is unclear whether LLM-based MASs can consistently derive optimal ordering policies and adapt to diverse supply chain scenarios. To address these questions, we examine an LLM-based MAS with a fixed-ordering strategy prompt that encodes the stepwise processes of the problem setting and a safe-stock strategy commonly used in inventory management. Our empirical results demonstrate that, even without detailed prompt adjustments, an LLM-based MAS can determine optimal ordering decisions in a restricted scenario. To enhance adaptability, we propose a novel agent called AIM-RM, which leverages similar historical experiences through similarity matching. Our results show that AIM-RM outperforms benchmark methods across various supply chain scenarios, highlighting its robustness and adaptability.

This paper provides a primer on Large Language Models (LLMs) and identifies their strengths, limitations, applications and research directions. It is intended to be useful to those in academia and industry who are interested in gaining an understanding of the key LLM concepts and technologies, and in utilising this knowledge in both day to day tasks and in more complex scenarios where this technology can enhance current practices and processes.

With the huge growth in e-commerce domain, product recommendations have become an increasing field of interest amongst e-commerce companies. One of the more difficult tasks in product recommendations is size and fit predictions. There are a lot of size related returns and refunds in e-fashion domain which causes inconvenience to the customers as well as costs the company. Thus having a good size and fit recommendation system, which can predict the correct sizes for the customers will not only reduce size related returns and refunds but also improve customer experience. Early works in this field used traditional machine learning approaches to estimate customer and product sizes from purchase history. These methods suffered from cold start problem due to huge sparsity in the customer-product data. More recently, people have used deep learning to address this problem by embedding customer and product features. But none of them incorporates valuable customer feedback present on product pages along with the customer and product features. We propose a novel approach which can use information from customer reviews along with customer and product features for size and fit predictions. We demonstrate the effectiveness of our approach compared to using just product and customer features on 4 datasets. Our method shows an improvement of 1.37% - 4.31% in F1 (macro) score over the baseline across the 4 different datasets.

Large Language Model (LLM) agents, acting on their users' behalf to manipulate and analyze data, are likely to become the dominant workload for data systems in the future. When working with data, agents employ a high-throughput process of exploration and solution formulation for the given task, one we call agentic speculation. The sheer volume and inefficiencies of agentic speculation can pose challenges for present-day data systems. We argue that data systems need to adapt to more natively support agentic workloads. We take advantage of the characteristics of agentic speculation that we identify, i.e., scale, heterogeneity, redundancy, and steerability - to outline a number of new research opportunities for a new agent-first data systems architecture, ranging from new query interfaces, to new query processing techniques, to new agentic memory stores.

Most economic theories typically assume that financial market participants are fully rational individuals and use mathematical models to simulate human behavior in financial markets. However, human behavior is often not entirely rational and is challenging to predict accurately with mathematical models. In this paper, we propose Agent-based Simulated Financial Market (ASFM), which first constructs a simulated stock market with a real order matching system. Then, we propose a large language model based agent as the stock trader, which contains the profile, observation, and tool-learning based action module. The trading agent can comprehensively understand current market dynamics and financial policy information, and make decisions that align with their trading strategy. In the experiments, we first verify that the reactions of our ASFM are consistent with the real stock market in two controllable scenarios. In addition, we also conduct experiments in two popular economics research directions, and we find that conclusions drawn in our \model align with the preliminary findings in economics research. Based on these observations, we believe our proposed ASFM provides a new paradigm for economic research.

Large language models (LLMs) have recently demonstrated strong capabilities as autonomous agents, showing promise in reasoning, tool use, and sequential decision-making. While prior benchmarks have evaluated LLM agents in domains such as software engineering and scientific discovery, the finance domain remains underexplored, despite its direct relevance to economic value and high-stakes decision-making. Existing financial benchmarks primarily test static knowledge through question answering, but they fall short of capturing the dynamic and iterative nature of trading. To address this gap, we introduce StockBench, a contamination-free benchmark designed to evaluate LLM agents in realistic, multi-month stock trading environments. Agents receive daily market signals -- including prices, fundamentals, and news -- and must make sequential buy, sell, or hold decisions. Performance is assessed using financial metrics such as cumulative return, maximum drawdown, and the Sortino ratio. Our evaluation of state-of-the-art proprietary (e.g., GPT-5, Claude-4) and open-weight (e.g., Qwen3, Kimi-K2, GLM-4.5) models shows that while most LLM agents struggle to outperform the simple buy-and-hold baseline, several models demonstrate the potential to deliver higher returns and manage risk more effectively. These findings highlight both the challenges and opportunities in developing LLM-powered financial agents, showing that excelling at static financial knowledge tasks does not necessarily translate into successful trading strategies. We release StockBench as an open-source resource to support reproducibility and advance future research in this domain.

Large-scale recommendation systems are characterized by their reliance on high cardinality, heterogeneous features and the need to handle tens of billions of user actions on a daily basis. Despite being trained on huge volume of data with thousands of features, most Deep Learning Recommendation Models (DLRMs) in industry fail to scale with compute. Inspired by success achieved by Transformers in language and vision domains, we revisit fundamental design choices in recommendation systems. We reformulate recommendation problems as sequential transduction tasks within a generative modeling framework (``Generative Recommenders''), and propose a new architecture, HSTU, designed for high cardinality, non-stationary streaming recommendation data. HSTU outperforms baselines over synthetic and public datasets by up to 65.8\% in NDCG, and is 5.3x to 15.2x faster than FlashAttention2-based Transformers on 8192 length sequences. HSTU-based Generative Recommenders, with 1.5 trillion parameters, improve metrics in online A/B tests by 12.4\% and have been deployed on multiple surfaces of a large internet platform with billions of users. More importantly, the model quality of Generative Recommenders empirically scales as a power-law of training compute across three orders of magnitude, up to GPT-3/LLaMa-2 scale, which reduces carbon footprint needed for future model developments, and further paves the way for the first foundational models in recommendations.

In the evolving e-commerce field, recommendation systems crucially shape user experience and engagement. The rise of Consumer-to-Consumer (C2C) recommendation systems, noted for their flexibility and ease of access for customer vendors, marks a significant trend. However, the academic focus remains largely on Business-to-Consumer (B2C) models, leaving a gap filled by the limited C2C recommendation datasets that lack in item attributes, user diversity, and scale. The intricacy of C2C recommendation systems is further accentuated by the dual roles users assume as both sellers and buyers, introducing a spectrum of less uniform and varied inputs. Addressing this, we introduce MerRec, the first large-scale dataset specifically for C2C recommendations, sourced from the Mercari e-commerce platform, covering millions of users and products over 6 months in 2023. MerRec not only includes standard features such as user_id, item_id, and session_id, but also unique elements like timestamped action types, product taxonomy, and textual product attributes, offering a comprehensive dataset for research. This dataset, extensively evaluated across six recommendation tasks, establishes a new benchmark for the development of advanced recommendation algorithms in real-world scenarios, bridging the gap between academia and industry and propelling the study of C2C recommendations.

Large language models (LLMs) have not only revolutionized the field of natural language processing (NLP) but also have the potential to bring a paradigm shift in many other fields due to their remarkable abilities of language understanding, as well as impressive generalization capabilities and reasoning skills. As a result, recent studies have actively attempted to harness the power of LLMs to improve recommender systems, and it is imperative to thoroughly review the recent advances and challenges of LLM-based recommender systems. Unlike existing work, this survey does not merely analyze the classifications of LLM-based recommendation systems according to the technical framework of LLMs. Instead, it investigates how LLMs can better serve recommendation tasks from the perspective of the recommender system community, thus enhancing the integration of large language models into the research of recommender system and its practical application. In addition, the long-standing gap between academic research and industrial applications related to recommender systems has not been well discussed, especially in the era of large language models. In this review, we introduce a novel taxonomy that originates from the intrinsic essence of recommendation, delving into the application of large language model-based recommendation systems and their industrial implementation. Specifically, we propose a three-tier structure that more accurately reflects the developmental progression of recommendation systems from research to practical implementation, including representing and understanding, scheming and utilizing, and industrial deployment. Furthermore, we discuss critical challenges and opportunities in this emerging field. A more up-to-date version of the papers is maintained at: https://github.com/jindongli-Ai/Next-Generation-LLM-based-Recommender-Systems-Survey.

Big models, exemplified by Large Language Models (LLMs), are models typically pre-trained on massive data and comprised of enormous parameters, which not only obtain significantly improved performance across diverse tasks but also present emergent capabilities absent in smaller models. However, the growing intertwining of big models with everyday human lives poses potential risks and might cause serious social harm. Therefore, many efforts have been made to align LLMs with humans to make them better follow user instructions and satisfy human preferences. Nevertheless, `what to align with' has not been fully discussed, and inappropriate alignment goals might even backfire. In this paper, we conduct a comprehensive survey of different alignment goals in existing work and trace their evolution paths to help identify the most essential goal. Particularly, we investigate related works from two perspectives: the definition of alignment goals and alignment evaluation. Our analysis encompasses three distinct levels of alignment goals and reveals a goal transformation from fundamental abilities to value orientation, indicating the potential of intrinsic human values as the alignment goal for enhanced LLMs. Based on such results, we further discuss the challenges of achieving such intrinsic value alignment and provide a collection of available resources for future research on the alignment of big models.

Collaborative filtering models, particularly graph-based approaches, have demonstrated strong performance in capturing user-item interactions for recommendation systems. However, they continue to struggle in cold-start and data-sparse scenarios. The emergence of large language models (LLMs) like GPT and LLaMA presents new possibilities for enhancing recommendation performance, especially in cold-start settings. Despite their promise, LLMs pose challenges related to scalability and efficiency due to their high computational demands and limited ability to model complex user-item relationships effectively. In this work, we introduce a novel perspective on leveraging LLMs for CF model initialization. Through experiments, we uncover an embedding collapse issue when scaling CF models to larger embedding dimensions. To effectively harness large-scale LLM embeddings, we propose innovative selective initialization strategies utilizing random, uniform, and variance-based index sampling. Our comprehensive evaluation on multiple real-world datasets demonstrates significant performance gains across various CF models while maintaining a lower computational cost compared to existing LLM-based recommendation approaches.

This paper explores the advancements and applications of large-scale models in the medical field, with a particular focus on Medical Large Models (MedLMs). These models, encompassing Large Language Models (LLMs), Vision Models, 3D Large Models, and Multimodal Models, are revolutionizing healthcare by enhancing disease prediction, diagnostic assistance, personalized treatment planning, and drug discovery. The integration of graph neural networks in medical knowledge graphs and drug discovery highlights the potential of Large Graph Models (LGMs) in understanding complex biomedical relationships. The study also emphasizes the transformative role of Vision-Language Models (VLMs) and 3D Large Models in medical image analysis, anatomical modeling, and prosthetic design. Despite the challenges, these technologies are setting new benchmarks in medical innovation, improving diagnostic accuracy, and paving the way for personalized healthcare solutions. This paper aims to provide a comprehensive overview of the current state and future directions of large models in medicine, underscoring their significance in advancing global health.

Supply chain management (SCM) involves coordinating the flow of goods, information, and finances across various entities to deliver products efficiently. Effective inventory management is crucial in today's volatile and uncertain world. Previous research has demonstrated the superiority of heuristic methods and reinforcement learning applications in inventory management. However, the application of large language models (LLMs) as autonomous agents in multi-agent systems for inventory management remains underexplored. This study introduces a novel approach using LLMs to manage multi-agent inventory systems. Leveraging their zero-shot learning capabilities, our model, InvAgent, enhances resilience and improves efficiency across the supply chain network. Our contributions include utilizing LLMs for zero-shot learning to enable adaptive and informed decision-making without prior training, providing explainability and clarity through chain-of-thought, and demonstrating dynamic adaptability to varying demand scenarios while reducing costs and preventing stockouts. Extensive evaluations across different scenarios highlight the efficiency of our model in SCM.

In this paper we develop a model of an order-driven market where traders set bids and asks and post market or limit orders according to exogenously fixed rules. Agents are assumed to have three components to the expectation of future asset returns, namely-fundamentalist, chartist and noise trader. Furthermore agents differ in the characteristics describing these components, such as time horizon, risk aversion and the weights given to the various components. The model developed here extends a great deal of earlier literature in that the order submissions of agents are determined by utility maximisation, rather than the mechanical unit order size that is commonly assumed. In this way the order flow is better related to the ongoing evolution of the market. For the given market structure we analyze the impact of the three components of the trading strategies on the statistical properties of prices and order flows and observe that it is the chartist strategy that is mainly responsible of the fat tails and clustering in the artificial price data generated by the model. The paper provides further evidence that large price changes are likely to be generated by the presence of large gaps in the book.

E-commerce search and recommendation usually operate on structured data such as product catalogs and taxonomies. However, creating better search and recommendation systems often requires a large variety of unstructured data including customer reviews and articles on the web. Traditionally, the solution has always been converting unstructured data into structured data through information extraction, and conducting search over the structured data. However, this is a costly approach that often has low quality. In this paper, we envision a solution that does entirely the opposite. Instead of converting unstructured data (web pages, customer reviews, etc) to structured data, we instead convert structured data (product inventory, catalogs, taxonomies, etc) into textual data, which can be easily integrated into the text corpus that trains LLMs. Then, search and recommendation can be performed through a Q/A mechanism through an LLM instead of using traditional information retrieval methods over structured data.

The deployment of Large Language Models (LLMs) as autonomous economic agents introduces systemic risks that extend beyond individual capability failures. As agents transition to directly interacting with marketplaces, their collective behavior can amplify volatility and mask deception at scale. We introduce the Agent Bazaar, a multi-agent simulation framework for evaluating Economic Alignment, the capacity of agentic systems to preserve market stability and integrity. We identify two failure modes: (1) Algorithmic Instability in a B2C market ("The Crash"), where firms amplify price volatility until the market collapses, and (2) Sybil Deception in a C2C market ("The Lemon Market"), where a single deceptive agent controlling multiple coordinated seller identities floods the market with fraudulent listings, eroding trust and consumer welfare. We evaluate frontier and open-weight models across both scenarios and find that models largely fail to self-regulate, with failure severity varying by model rather than by size. We propose economically aligned harnesses, Stabilizing Firms and Skeptical Guardians, that improve outcomes but remain fragile under harder market conditions. To close this gap, we train agents with REINFORCE++ using an adaptive curriculum, producing a 9B model that outperforms all evaluated frontier and open-weight models. We propose the Economic Alignment Score (EAS), a 4-component scalar metric aggregating stability, integrity, welfare, and profitability, enabling direct cross-model comparison. Our results show that economic alignment is orthogonal to general capability and can be directly trained with targeted RL.

Large language models (LLMs) have shown the potential of revolutionizing natural language processing tasks in diverse domains, sparking great interest in finance. Accessing high-quality financial data is the first challenge for financial LLMs (FinLLMs). While proprietary models like BloombergGPT have taken advantage of their unique data accumulation, such privileged access calls for an open-source alternative to democratize Internet-scale financial data. In this paper, we present an open-source large language model, FinGPT, for the finance sector. Unlike proprietary models, FinGPT takes a data-centric approach, providing researchers and practitioners with accessible and transparent resources to develop their FinLLMs. We highlight the importance of an automatic data curation pipeline and the lightweight low-rank adaptation technique in building FinGPT. Furthermore, we showcase several potential applications as stepping stones for users, such as robo-advising, algorithmic trading, and low-code development. Through collaborative efforts within the open-source AI4Finance community, FinGPT aims to stimulate innovation, democratize FinLLMs, and unlock new opportunities in open finance. Two associated code repos are https://github.com/AI4Finance-Foundation/FinGPT and https://github.com/AI4Finance-Foundation/FinNLP

Large Language Model (LLM) routing is a pivotal technique for navigating a diverse landscape of LLMs, aiming to select the best-performing LLMs tailored to the domains of user queries, while managing computational resources. However, current routing approaches often face limitations in scalability when dealing with a large pool of specialized LLMs, or in their adaptability to extending model scope and evolving capability domains. To overcome those challenges, we propose InferenceDynamics, a flexible and scalable multi-dimensional routing framework by modeling the capability and knowledge of models. We operate it on our comprehensive dataset RouteMix, and demonstrate its effectiveness and generalizability in group-level routing using modern benchmarks including MMLU-Pro, GPQA, BigGenBench, and LiveBench, showcasing its ability to identify and leverage top-performing models for given tasks, leading to superior outcomes with efficient resource utilization. The broader adoption of Inference Dynamics can empower users to harness the full specialized potential of the LLM ecosystem, and our code will be made publicly available to encourage further research.

Large language model (LLM) agents are increasingly used in trading systems, where model reasoning, tool use, and continual decisions incur costs that are expected to produce trading value. Existing evaluations typically report performance metrics, but rarely examine agentic viability: whether dynamic LLM-mediated decisions convert their induced costs into measurable incremental profit. To apply this criterion, we introduce TradeLens, a trace-grounded diagnostic toolkit for evaluating agentic trading systems from their trading records, runtime traces, and deployment configurations. It reconstructs trading trajectories, attributes profit and cost to interpretable evidence, and diagnoses whether and why an agent pays for its own intelligence. We conduct extensive analysis across backbone models, capital scales, trading frequencies, and system architectures, together with deployment discussion. Our results show that viability hinges on intelligence-to-profit conversion: models exhibit different failure patterns, such as poor asset selection in DeepSeek-V3.2 and negative timing in GLM-4.7, while capital scale, trading frequency, and architecture matter only by amplifying or degrading decision-attributed timing value. These findings reframe the evaluation of LLM-based trading agents from capability-centric performance ranking to trace-grounded diagnosis of intelligence-to-profit conversion. Our code is available at https://anonymous.4open.science/r/TradeLens.